Scrum Master

**Overview**:
**_WELCOME TO SITA_**

**Ready to redefine air travel? The journey starts here, with you at SITA.**

**_ABOUT THE ROLE & TEAM:_**
- The Scrum Master is a servant-leader for the Scrum Team and as this is an Individual Contributor role the Scrum Master leads from a position of influence. The Scrum Master helps the team to understand Scrum theory and values. They act as the conscience on the Scrum team ensuring team members live agile values and principles and follow agreed Scrum processes practices and behaviors. Scrum masters are committed to the Scrum foundation and values but remain flexible and open to opportunities for the team to improve their velocity._

**_ WHAT YOU WILL DO: _**
- _Guiding the team and organization on how to adopt Agile/Scrum practices processes and values, removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment._
- _Building a trusting and safe environment where problems can be raised without fear of blame retribution or being judged with an emphasis on healing and problem-solving._
- _Facilitating getting the work done without coercion assigning or dictating the work._
- _Facilitating discussion decision making and conflict resolution, facilitating team ceremonies such as the daily stand-up sprint planning end of sprint demo and retrospective meetings._
- _Acting as the conscience of the team especially when evaluating Doneness or Readiness criteria._
- _Supporting the team on the use of planning tools to enable tracking of progress with User Stories and Features via Sprint and Release Burndowns._
- _Assisting with internal and external communication improving transparency and radiating information._
- _Acting as a shield for the team from outside distractions and interferences._
- _Supporting and educating the Product Owner especially with regard to scrubbing and maintaining the product backlog.? Providing all support to the team using a servant leadership style whenever possible and leading by example._
- _Guiding the team on self-organization. Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization._

**Qualifications**:
**_EXPERIENCE:_**
- _A bachelors or masters Degree in IT/Computer Science_
- _ Scrum Alliance CSM certification (or equivalent)_
- _ Possess a rudimentary understanding of Scaled Agile Framework_
- _ 5+ years of overall experience of working in a Software Development organization (Aviation industry preferred)_
- _ 3+ Years of Experience in practicing Scrum Methodology in the process of software development & delivery_
- _ Knowledge of collaborating techniques to promote a culture of working together to meet business goals_
- _ Knowledge of Agile Project Management Tactics_
- _ Knowledge of best practices of group facilitation to elicit contributions from others to achieve a desired outcome_

**_
WHAT WE OFFER:_**

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
**Flex-week**: Work from home up to 2 days/week (depending on your Team's needs).
- **Flex-day**: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

**Flex-location**: Benefit for 26 working days from anywhere around the world each year

**Competitive benefits** according to the local market