Subject Matter Expert Voice
3 days ago
**14 Days Accommodation will be given with Ticket for Indore M.P. Location**
**Majorly day shift or rotational -6 Days working.**
Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints.
**Job Types**: Full-time, Permanent
Pay: ₹24,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Joining bonus
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
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