Captain/ Cafe Staff

2 days ago

Twentyfour Parganas West Bengal, India 7th Heaven Full time

Job Description and Responsibilities:
You will play a crucial role in ensuring exceptional customer experiences while overseeing various aspects of daily cafe operations. Your responsibilities will include, but are not limited to:
1) Customer Service: Interacting with guests to ensure their satisfaction with our products and services. Providing valuable insights and customer feedback to the management for continuous improvement.

2) Promotion and Up-sales: Actively promoting and upselling our diverse range of products to meet monthly sales targets and revenue projections.

3) Stock Management: Overseeing stock levels and inventory of our products and essential supplies. Ensuring timely requisition of materials to maintain seamless operations.

Eligibility criteria:

- 1) Fluent in Bengali, Hindi, and English with exceptional verbal communication skills. The ability to engage with a diverse customer base effectively.

2) Experience: A minimum of 2 years of experience in any Hotel, Cafe, or Restaurant environment, demonstrating a strong understanding of F&B operations and customer service.

3) Professional Appearance: A well-groomed and professional appearance is essential to represent the image of 7th Heaven positively.

4) Agility: Being adaptive to changing situations, handling multiple tasks efficiently, and managing time effectively.

Company Culture:
Our company culture is focused on result-oriented growth opportunities. We encourage our team members to thrive in a supportive environment, where their dedication and hard work are recognized and rewarded.

Company Benefits:
1) Overtime Work Allowance: Fair compensation for additional hours worked beyond regular shifts.

2) Performance Incentive: Rewards for exemplary service and meeting or exceeding sales targets.

3) Food & Accommodation allowance.

How to Apply:
**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 8240756361

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