Customer Service Associate

4 days ago

Delhi Delhi, India Hammer Head Global Solutions Pvt. Ltd. Full time

**Job Description/Security Dispatcher**

**Job Summary**

**Responsibilities and Duties**

1. Call filed employees/clients (based in the US) to perform security checks.

2. Answers incoming calls regarding issues, service questions, and general client concerns.

3. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.

4. Update information in the service database/report during and after each call.

5. Work with the management team to stay updated on industry knowledge and be informed of any changes in company policies.

6. Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers.

7. Establish and manage communication with corporate, Clients, staff, and management.

9. Organize and prioritize office tasks to fulfill all administrative requirements.

10. Coordinate meetings with the US team.

11. Participate as needed in special department projects.

**Qualifications and skills**

1. Graduation or Equivalent

2. Prior customer service experience is a plus.

3. Time management

4. Collaboration skills

5. Problem-Solving/ Analysis

6. Personal effectiveness/credibility

7. Excellent communication and interpersonal skills

8. Technical capacity; Good knowledge of MS Office & Google products.

**Benefits**

All benefits will be mentioned in the Offer letter.

**Job type**: Full-time

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Associate

    2 weeks ago

    Delhi, India Smart Saver Fintech Pvt Ltd. Full time

    Profile: - Customer Service Associate Process: - blended process 6 months of BPO Experience required One month from the office then completely work from home Location: Delhi **Salary**: - 16K Need excellent communication skills Interview will be walk in **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹16,000.00 per...

  • Customer Service

    2 days ago

    Delhi, India Paytm Full time

    **About Us** Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments and financial services. One97 Communications...

  • Csa (Customer Service Associate)

    2 weeks ago

    Delhi, Delhi, India Hammer Head Global Solutions Pvt. Ltd. Full time

    Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

  • Csa (Customer Service Associate)

    7 days ago

    Delhi, India Jalongi Retail Pvt. Ltd. Full time

    Urgent requirement for Customer Service Associate for Restaurant Qualification 12th Location Chittranjan Park Salary - 16000 In hand + Pf + ESIC Bengali Preferred Hindi & Bengali langauge is a must Should be confortable in Non Veg Industry. **Salary**: ₹10,000.00 - ₹21,000.00 per month Schedule: - Day shift - Flexible shift Ability to...

  • Customer Service Associate

    2 weeks ago

    Delhi, Delhi, India SPRING RAISE SERVICE Full time

    **1.Lead gen process** **Shift 5am to 2pm** **Salary upto 20k ; depend on experience and last sal as well** **Freshers upto 17k** **One side cab** **Huge incentives** **2.**Hiring for UK process Shift timings - 3pm to 12am Job role - sales Process - insurance Salary upto 20-27k Location - saket Huge incentives One side cab Fixed shift Fixed...

  • Customer Service Associate

    2 weeks ago

    Delhi, Delhi, India VisionaryHire Full time

    **-Profile - Customer Service Executive** **Job responsibilities;** - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Standardizing the customer service delivery of an organization - Performing quality assurance surveys with...

  • Customer Service Associate

    1 week ago

    New Delhi, India Careers at Tide Full time

    **Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...

  • Customer Service Associate

    2 days ago

    New Delhi, India Careers at Tide Full time

    **Department - Member Operations IN** **Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business...

  • Customer Support Associate

    4 days ago

    Delhi, Delhi, India Tradais Digital Full time

    We are looking for a customer support associate to join our team and provide excellent service to our customers. You will be responsible for answering customer inquiries, resolving issues, and ensuring customer satisfaction. **Responsibilities**: - Identify customer needs and provide appropriate solutions - Maintain updated knowledge of the company’s...

  • Customer Service Associate

    5 hours ago

    Delhi, Delhi, India INK IT SOLUTIONS Full time

    Job Description: - POSITION OVERVIEW: POSITION GENERAL DUTIES AND TASKS **:Activities to be performed** Review and process basic customer transactions Investigate and resolve data or account discrepancies Input, edit and maintain customer account information Escalate issues in a timely manner to a supervisor Pay: ₹10,428.43 - ₹25,277.98 per...