Collection Field Officer

6 days ago

Noida Sector Noida Uttar Pradesh, India Datta finance and Trading pvt ltd(Advance Salary) Full time

**Job description**

**Job Title**: Collection Field Officer

**Company**: Advance Salary( Datta Finance and Trading Pvt Ltd)

**Location**: Noida and Ghaziabad.

**Responsibilities**:

- Initiate contact with delinquent customers via phone, Field Visit, and mail to pursue payment of overdue accounts respectfully and professionally.
- Negotiate payment arrangements with customers, considering their financial circumstances and our company's policies.
- Investigate and resolve billing discrepancies and disputes promptly, maintaining a high level of customer satisfaction.
- Maintain accurate and detailed records of collection activities and customer interactions in the database.
- Generate reports on collection activities, account statuses, and aging analysis to track progress and inform management decisions.
- Adhere to all relevant regulations and company policies governing collection practices.
- Excellent verbal and written communication skills, with the ability to negotiate effectively and maintain professionalism.
- Ability to empathize with customers while remaining firm in the pursuit of overdue payments.
- Willingness to collaborate with colleagues and support team goals.
- Proficiency in basic computer skills and familiarity with collections software and systems.

**How to Apply**:
Advance Salary is an equal-opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹24,861.82 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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