Support Analyst-1
2 days ago
Support Analyst-1
KEY EXPECTED ACHIEVEMENTS Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users. Service Request handling: Standard requests are taken into account, processing is carried out or forwarded to the relevant contributor, status updates are provided to users, and requests are continued until closure. Change Management: Participation in the change management process Problem Management: Participation in the analysis of root causes of incidents Monitoring/Observability: Monitoring systems set up by the build and/or infrastructure teams are utilized, alerts are taken into account, and potential impacts on users are communicated to relevant contributors. Incidents based on monitoring detections are triggered and tackled. Continuous Improvement: Feedback is provided to the development teams regarding potential improvements identified by users or the support engineer. Participation to the continuous improvement of the team. Knowledge Management: Lessons learned from activities are ensured to be documented and shared. Service Level Management: the performance management system is understood and alerts on cases of issues are set.
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Support Analyst-1
2 days ago
Pune, Maharashtra, India Michelin Full timeSupport Analyst-1
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Analyste Support 1
2 weeks ago
Pune, India Michelin Full timeAnalyste Support 1 EY EXPECTED ACHIEVEMENTS Is expected to work on custom framework and should be 30-70 techno-functional. Good to have integration knowledge. - Incident Management Ø Identifies impact and validates priority. Ø Provides technical and functional analysis Ø Provides the solution to users. Ø Identifies and communicates potential...
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Analyste Support 1
2 days ago
Pune, India Michelin Full timeAnalyste Support 1 - Job Description - The position is a global role and is responsible for L2 support activities around Directory Services. An individual is responsible for designing the solutions, evolve the current services to meet business requirements, maintaining and improving the security posture of environments, continuous monitoring of system...
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Desktop Support
2 days ago
Pune, Maharashtra, India Gemscap Global Analyst Private Limited Full time**Desktop Support Engineer** Job Location - Kharadi, Pune () We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...
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Operations Analyst 0
2 weeks ago
Pune, Maharashtra, India Rangam Infotech Full timeTitle Operations Analyst Location Pune Note Specific mandatory skills - The Clearing and Settlement Analyst is accountable for managing the end-to-end clearing and settlement process ensuring smooth and timely market settlement of securities and cash transfers between the bank and its counterparty This includes clearing and settlement through primary and...
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Credit Analyst
1 week ago
Pune, Maharashtra, India Crescendo Global Full timeCredit Analyst Senior Credit Analyst -BFSI FI Insurance - 2 Years -Pune Location Pune Domain- Financial Services Banking Insurance BFSI Financial Institutions Experience -2-6Years Were on the lookout for dynamic Credit Analysts and Senior Credit Analysts with 2-6 years of experience in the BFSI Banking Insurance Financial Services or Financial Institutions...
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Associate, It Desktop Support Analyst
4 weeks ago
Pune, Maharashtra, India KBR Full timeTitle Associate IT Desktop Support Analyst Roles and Responsibility 1 Delivery and installation of desktop assets and peripherals to end users Including swap replacement of leased owned PCs at PC end of life Arranging shipment of equipment as necessary 2 Provide Desktop Incident Management support to users who are based in the office or working remotely 3...
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Application Support Analyst
4 days ago
Pune, Maharashtra, India Quartoloom Solutions Full timeAbout the RoleWe are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base.This role involves working with ticketing tools, data analysis, and reporting systems to resolve technical issues and ensure smooth business operations in the logistics technology domain.You will get exposure to WMS (Warehouse...
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Senior Product Support Engineer
3 days ago
Pune, Maharashtra, India Continuity 1 Full time ₹ 5,00,000 - ₹ 12,00,000 per yearMust Have Technical Skills:Unix, Scripting, Strong Troubleshooting skills, Tomcat, ApacheRole & responsibilities:Developing a deep understanding of Appnomic productsSupporting our customers and partners using our productsDeveloping training content and delivering training on our products to customers and partners.Troubleshooting technical issues to establish...
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Support Analyst
5 hours ago
Pune, India Onit Full timeSupport Analyst Onit – Pune, Maharashtra, India – Full time (Shift Timing: 6:30 PM to 3:30 AM IST) About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies....