Receptionist

5 days ago

Malappuram, India ITHIS HOSPITAL Full time

IET Ithis Hospital is a leading healthcare facility committed to delivering compassionate and efficient patient-centered care. We're seeking a warm, experienced receptionist to manage our front desk and enhance patient experiences.

**Key Responsibilities**
- Greet patients and visitors in a professional, courteous manner
- Manage patient check-ins and check-outs and documentation
- Schedule, confirm, and reschedule appointments
- Maintain, update, and file patient records and demographic information
- Coordinate with doctors, nurses, and other clinical staff for smooth patient flow
- Provide clear information about hospital protocols, visiting hours, and services
- Perform general clerical tasks: filing, scanning, data entry, and maintaining the reception area

**Required Qualifications & Skills**
- High school diploma or equivalent (medical admin certification preferred)
- At least **2 years experience** in a healthcare or hospital reception role
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Proficiency with appointment scheduling software and Microsoft Office
- Empathy, professionalism, and strong customer-service orientation

**Preferred Qualifications**
- Certification in medical office administration or patient care
- Familiarity with Electronic Medical Records (EMR/EHR) systems
- Previous experience handling insurance forms and billing procedures
- Multilingual abilities to assist a diverse patient population

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Night shift

**Language**:

- English (preferred)

Work Location: In person

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