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**_Ready to build the future with AI?_**

**_At Genpact, we _**_don’t_**_ just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and _**_we’re_**_ leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how _**_we’re_**_ scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _**_agentic AI_**_, our breakthrough solutions tackle companies’ most complex challenges._**

**_If you thrive in a fast-moving, innovation-driven environment, love building and deploying _**_cutting-edge_**_ AI solutions, and want to push the boundaries of _**_what’s_**_ possible, this is your moment._**

**In this role,**you'll** be part of Genpact's transformation under**GenpactNext**, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients.**You'll** help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.**

**The**Program Manager - Agentic AI PMO Office** will act as the execution engine behind our Agentic AI strategy, enabling disciplined progress across all workstreams — Sales, Solutioning, Implementation, Product, Marketing, Tech, HR, and Support. You will own the central governance rhythm, provide leadership visibility on progress and gaps, and ensure teams stay aligned, accountable, and on track.**

**This is a high-visibility role that brings structure to velocity — connecting dots, resolving blockers, and translating ambition into action.**

**Key Responsibilities**

**Program Governance & Accountability**

**Set up and manage structured governance forums (weekly/fortnightly/monthly) to track initiative progress across pods and functions.**

**Establish and**maintain** a centralized execution tracker for all Agentic AI workstreams.**

**Enable prioritization and risk resolution through leadership visibility and data-backed recommendations.**

**Dashboards & Visibility**

**Design and operationalize real-time dashboards to monitor OKRs, key initiatives, and impact metrics.**

**Ensure periodic reporting to Agentic AI and executive leadership on milestones, blockers, and business outcomes.**

**Cross-Workstream Orchestration**

**Act as the bridge between pod leads — Sales, Solutioning, Implementation, Product, Tech, Marketing, HR — to align goals, timelines, and dependencies.**

**Track key talent movement, resourcing needs, and capability readiness in collaboration with HR and Delivery teams.**

**Outcome Enablement**

**Chase high-priority outcomes across rotations, pipeline acceleration, and product milestones.**

**Support special initiatives (e.g., launches, QBRs, pricing changes) with structured plans and**timely** follow-through.**

**Thought Leadership & Internal Evangelism**

**Synthesize insights, best practices, and learnings from program execution into internal artifacts (e.g., playbooks, frameworks, retrospectives).**

**Support and co-author internal knowledge content — leadership updates, monthly newsletters, success stories, and business reviews.**

**Act as a culture carrier of Agentic AI ways of working, helping define and evolve what "good" looks like across functions.**

**Who You Are**

**A doer and orchestrator who thrives in ambiguity and builds clarity**

**Strong on structure, communication, and attention to detail**

**Comfortable working with senior leaders, handling cross-functional complexities, and moving at speed**

**A systems thinker with a bias for execution**

**Qualifications we**seek** in you**

**Minimum Qualifications**

**experience in a Program Management, Transformation PMO, or Business COO role**

**Experience working in matrixed environments across GTM, Product, Tech, and Support functions**

**Hands-on with dashboards, trackers, and project management tools**

**Strong business acumen, stakeholder engagement skills, and executive presence**

**Bonus: Experience contributing to internal thought leadership, operating playbooks, or transformation accelerators**

**Why This Role Matters**
**As we scale Agentic AI at Genpact, this role ensures that execution is not just fast — but focused, visible, and impactful.**You’ll** help create the operating cadence and collective muscle memory that turn strategy into momentum.

**_Why join Genpact?_**

**_Lead AI-first transformation_**_ - Build and scale AI solutions that redefine industries_**

**_Make an impact_**_ - Drive change for global enterprises and solve business challenges that matter_**

**_Accelerate your career_**_—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills_**

**_Grow with the best_**_ - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace_**

**_Committed to ethical AI_**_ - Work i