Customer Assistant

19 hours ago

Banashankari Bengaluru Karnataka, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy the challenge of exceeding expectations? If so, we have the perfect opportunity for you

**Key Responsibilities**:

- **Issue Resolution**: Quickly identify and resolve customer issues, ensuring a positive customer experience.
- **Relationship Building**: Foster strong customer relationships through empathetic and effective communication.
- **Process Adherence**: Strictly adhere to company policies and procedures to maintain quality standards.
- **Performance Excellence**: Consistently meet and exceed performance metrics, including call volume, resolution time, and customer satisfaction.
- **Teamwork**: Collaborate effectively with team members to achieve shared goals.

**What We're Looking For**:

- **Excellent Communication Skills**: Strong verbal and written communication skills in English, Hindi, and at least one regional language.
- **Technical Proficiency**: Basic computer skills, including proficiency in MS Office.
- **Problem-Solving Abilities**: A keen eye for detail and a knack for finding solutions to complex problems.
- **Adaptability**: The ability to thrive in a dynamic and fast-paced environment.
- **Positive Attitude**: A positive and can-do attitude.

**What We Offer**:

- **Competitive Compensation**: A competitive salary package.
- **Growth Opportunities**: Opportunities for career advancement and professional development.
- **Flexible Work Shifts**: Flexible work schedules to accommodate your lifestyle.
- **Supportive Culture**: A supportive and inclusive work environment.

**How to Apply**:
If you're passionate about customer service and ready to take on a challenging and rewarding role, we encourage you to apply. Please submit your resume along with your SSLC mark sheet, PAN Card, Aadhar Card, and 4 passport-sized photos.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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