Customer Assistant

2 weeks ago


Bengaluru Karnataka, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Customer Assisstant

**Process**: Voice Process

**Qualification**: Graduates only

**Experience**: Min 1 year exp in BPO

**Language**:

- English + Kannada
- English + Malayalam
- English + Tamil
- English + Telugu

**Working days & Shifts** : 5 days working & 24/7shift

**Salary**: 25 K CTC

**Location**: Electronic city, Bangalore.

**Roles & Responsibilities**:

- Answer customer calls promptly and professionally.
- Address inquiries related to products, services, billing, or technical issues.
- Provide accurate information and resolve issues efficiently.
- Call customers for feedback, follow-ups, or promotional purposes.
- Confirm orders, appointments, or service-related information.
- Handle complaints calmly and empathetically.
- Escalate unresolved issues to supervisors or concerned departments.
- Ensure follow-up until the issue is resolved.
- Accurately log customer interactions in CRM systems.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- How many years of experience you have in BPO?

Work Location: In person

**Speak with the employer**
+91 7200585293



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