Tandem Applications Support

1 week ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Job Description**

**Responsibilities**
- Document, track, and research Tandem Authorizations technology reported issues.
- Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments.
- Provide accurate problem identification, ticket documentation and customer/vendor dialogue.
- Provide activity, progress and status reports to management and keeps management posted of any critical issues.
- Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage.
- Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management.

**Qualifications and Experience**
- BS/BA degree or equivalent experience.
- Minimum 4 years of Application Support experience
- Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment)
- Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis
- Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL)
- Experience in internet protocol and behaviors preferred.
- Experience in a large-scale, high availability, fast paced, distributed environment.
- Experience with Tandem batch processing, including submitting jobs and validating data.
- Analytical mindset to drive identification of patterns/trends which would predict problematic situations.
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal.
- Effective communication skills (verbal and written), with prior experience leading large conference calls.
- Ability to work independently as a self-starter and thrive in fast dynamic environment.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

  • Technology Support Ii-tandem

    1 week ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Tandem Applications Support

    2 weeks ago

    Pune, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. **Job responsibilities** - Work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming - Proactively identifies hidden problems and patterns in data and uses these...

  • Technology Support

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Application Support

    16 hours ago

    Goregaon, Mumbai, Maharashtra, India Intelliswift Software, Inc. Full time

    Application Support Location : Mumbai - Goregaon E, Mumbai or Thane Role: Application Support Experience: 3+ years Location: Mumbai - Goregaon E, Mumbai or Thane Must Have Skills: - Linux Support - Basic PL/SQL or MySQL or MS SQL DBMS Query and Procedures exp. - Banking domain exp. optional - AppSec testing list of issues to be resolved optional - Work...

  • Clinical Application Support Chemist

    2 weeks ago

    Mumbai, Maharashtra, India Waters Corporation Full time

    Overview: **_ Overview_** This is a job for an UPLC-MSMS technical expert in clinical analysis. Waters Clinical Business Unit is looking for someone who is genuinely excited by customer success and is ready to work at our customer sites in hospitals and clinical labs to ensure that our customers can provide reliable clinical diagnostics to their patients....

  • Application Support Unix Shell Scripting

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India MITS global consulting pvt ltd Full time

    Ready to work in shifts notice period Immmdiate to serving notice period 25 days location :mumbai 3-6 Years experience as Application /Production support exp in Unix /Linux and shell scripting and Banking/finance domain mandatory Hands on exp in SQL/oracle queries **Salary**: ₹800,000.00 - ₹1,300,000.00 per year **Benefits**: - Health insurance -...

  • Environmental (ENV) Support Engineer

    2 weeks ago

    Goregaon East, India Ampcus Tech Pvt. Ltd Full time

    Qualifications and Skills Strong knowledge in Shell Scripting, UNIX, and Application Support (Mandatory skill). Proficiency in using Rest and SOAP protocols to facilitate effective communication and data exchange. Experience in working with XML for data representation and information retrieval processes. Proven ability in production support, ensuring smooth...

  • Applications Support

    4 days ago

    Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Operational services **Required Skills**: CORE ACTIVITES: As an Environment Management associate you will be expected to conduct the following activities: - Maintaining planning records of environment bookings and environmental requirements to support testing. - Documenting all environments including ownership, service levels, versions...

  • Product Support

    6 days ago

    Mumbai, Maharashtra, India NCS SoftSolutions (P) Ltd Full time

    **Job Title**:Product Support / Application Support **Location**: Mumbai (Customer Site) **Experience**: 2+ year **Employment Type**: Full-time, On-site **Department**: Product Implementation & Support **Job Summary**: **Key Responsibilities** - Troubleshoot and resolve issues raised by end-users in a timely and professional manner. - Write and execute SQL...

  • Application Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Unistanz Software Pvt Ltd Full time

    **We are hiring Application Support Executives in the range of 0 to 2 years. The Application Support Executive should have exposure in.net with MS Sql Server** **Positions**: Application Support Executive with SQL server **No. of Positions**:1** **Shift Timings: Morning, Afternoon** **Client Location: Kurla/ Vidyavihar** **Working mode : Work from...