Tandem Applications Support

24 hours ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Job Description**

**Responsibilities**
- Document, track, and research Tandem Authorizations technology reported issues.
- Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments.
- Provide accurate problem identification, ticket documentation and customer/vendor dialogue.
- Provide activity, progress and status reports to management and keeps management posted of any critical issues.
- Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage.
- Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management.

**Qualifications and Experience**
- BS/BA degree or equivalent experience.
- Minimum 4 years of Application Support experience
- Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment)
- Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis
- Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL)
- Experience in internet protocol and behaviors preferred.
- Experience in a large-scale, high availability, fast paced, distributed environment.
- Experience with Tandem batch processing, including submitting jobs and validating data.
- Analytical mindset to drive identification of patterns/trends which would predict problematic situations.
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal.
- Effective communication skills (verbal and written), with prior experience leading large conference calls.
- Ability to work independently as a self-starter and thrive in fast dynamic environment.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

  • Applications Support-tandem

    2 days ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Skills requirements: - At least >4 years of Application support / Production Management work experience in the Banking and Financial services industry. Exposure to software project lifecycle is a plus. - Experience on the TANDEM / HP NonStop platform (GUARDIAN / OSS, COBOL, C, C++,) Hands-on TANDEM/NonStop X Systems development; Using...

  • Technology Support Ii-tandem

    24 hours ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Technology Support-tandem

    4 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Tandem Applications Support

    5 days ago

    Pune, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. **Job responsibilities** - Work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming - Proactively identifies hidden problems and patterns in data and uses these...

  • Technology Support

    3 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Applications Support

    2 hours ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** General Tasks & Responsibilities**: - Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives. - Ensures information controls, back-up and recovery strategies are in place across all...

  • Software Engineer Ii-tandem Developer

    3 weeks ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time

    Job Category Software Engineering You re ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you As a Tandem Developer Software Engineer II at JPMorgan Chase within the Commercial Investment Bank Payments Technology team you are part of an...

  • Software Engineer III-Tandem Developer

    2 weeks ago

    Mumbai, India JPMC Candidate Experience page Full time US$ 1,50,000 - US$ 2,00,000 per year

    We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Tandem Developer Software Engineer III at JPMorgan Chase within the Commercial & Investment Bank Payments Technology team, you will be an experienced member of an agile team, tasked with designing and delivering reliable, market-leading...

  • Senior Application System Engineer

    1 day ago

    Mumbai, Maharashtra, India beBeeApplication Full time ₹ 20,00,000 - ₹ 25,00,000

    System Engineer Role: Configure and Support ApplicationsJob SummaryAs a System Engineer, you will be responsible for configuring and supporting applications to meet business process and application requirements.Key Responsibilities:Provide level 2 support for BASE24 ApplicationsPerform configuration changes as required and provide on-call supportPerform...

  • Application Support Unix Shell Scripting

    5 days ago

    Goregaon, Mumbai, Maharashtra, India MITS global consulting pvt ltd Full time

    Ready to work in shifts notice period Immmdiate to serving notice period 25 days location :mumbai 3-6 Years experience as Application /Production support exp in Unix /Linux and shell scripting and Banking/finance domain mandatory Hands on exp in SQL/oracle queries **Salary**: ₹800,000.00 - ₹1,300,000.00 per year **Benefits**: - Health insurance -...