Junior Support Executive

2 weeks ago

Hyderabad, India Epixel Web Full time

A Junior Support Executive typically plays a crucial role in providing assistance and support to customers or clients of a company. The Junior Sales Executive will work closely with senior sales representatives and managers to learn the ropes of sales processes and strategies while contributing to the overall growth of the organization.

**Key Responsibilities**:

- Develop a strong understanding of the company's products or services to effectively assist customers.
- Maintain accurate and detailed records of customer interactions, technical issues, and solutions provided.
- Collaborate with other team members and departments to escalate complex issues and ensure timely resolution.
- Conduct research to identify potential customers and market trends.
- Prepare regular sales reports and performance metrics for review by senior management.

**Requirements**:

- Strong communication and interpersonal skills.
- Ability to work in a team environment and collaborate effectively.
- Accurate record-keeping, thorough documentation, and ensuring that customer issues are resolved correctly are important aspects of the role.
- Being able to work effectively with colleagues, other departments, and sometimes external partners is often a requirement.
- Basic understanding of sales techniques and processes.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Telugu (preferred)
- Hindi (preferred)

Work Location: In person

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