
Client Relations Executive
4 days ago
**Job Title: Client Relations Executive**
**Location: Gurudwara, Visakhapatnam**
**Job Type: Full-Time**
**Salary: As per market standards and experience**
Key Responsibilities:
Client Relationship Management:
- Serve as the primary point of contact for clients, addressing inquiries and concerns promptly.
- Build and maintain strong relationships with existing and potential clients.
- Understand client needs and provide tailored solutions to enhance their experience.
- Ensure customer satisfaction by delivering high-quality service and support.
Communication & Coordination:
- Coordinate with internal teams to ensure timely and efficient client service.
- Assist in resolving client issues by liaising with relevant departments.
- Conduct regular follow-ups with clients to assess their satisfaction and gather feedback.
- Present company products and services effectively to potential clients.
Sales & Business Development Support:
- Identify opportunities to upsell or cross-sell products/services to existing clients.
- Work closely with the sales team to generate leads and convert prospects into long-term clients.
- Assist in negotiating contracts and agreements to achieve mutually beneficial outcomes.
Reporting & Documentation:
- Maintain accurate records of client interactions, feedback, and transactions.
- Generate reports on client satisfaction, concerns, and areas of improvement.
- Provide insights and recommendations to improve customer engagement and retention.
**Requirements**:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience as a Client Relations Executive, Customer Service Executive, or in a similar role.
- Strong interpersonal and communication skills (verbal and written).
- Ability to handle client concerns with patience and professionalism.
- Experience in sales, customer service, or relationship management is preferred.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving skills with a proactive approach.
Salary & Benefits:
- Competitive salary based on industry standards and experience.
- Performance-based incentives.
- Opportunities for career growth and professional development.
- Friendly and collaborative work environment.
If you are passionate about client relations and have strong communication skills, we would love to hear from you
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,612.34 - ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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