Client Relations Executive

4 days ago


Visakhapatnam Andhra Pradesh, India Stemle Institute of Education Private Limited Full time

**Job Title: Client Relations Executive**

**Location: Gurudwara, Visakhapatnam**

**Job Type: Full-Time**

**Salary: As per market standards and experience**

Key Responsibilities:
Client Relationship Management:

- Serve as the primary point of contact for clients, addressing inquiries and concerns promptly.
- Build and maintain strong relationships with existing and potential clients.
- Understand client needs and provide tailored solutions to enhance their experience.
- Ensure customer satisfaction by delivering high-quality service and support.

Communication & Coordination:

- Coordinate with internal teams to ensure timely and efficient client service.
- Assist in resolving client issues by liaising with relevant departments.
- Conduct regular follow-ups with clients to assess their satisfaction and gather feedback.
- Present company products and services effectively to potential clients.

Sales & Business Development Support:

- Identify opportunities to upsell or cross-sell products/services to existing clients.
- Work closely with the sales team to generate leads and convert prospects into long-term clients.
- Assist in negotiating contracts and agreements to achieve mutually beneficial outcomes.

Reporting & Documentation:

- Maintain accurate records of client interactions, feedback, and transactions.
- Generate reports on client satisfaction, concerns, and areas of improvement.
- Provide insights and recommendations to improve customer engagement and retention.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience as a Client Relations Executive, Customer Service Executive, or in a similar role.
- Strong interpersonal and communication skills (verbal and written).
- Ability to handle client concerns with patience and professionalism.
- Experience in sales, customer service, or relationship management is preferred.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving skills with a proactive approach.

Salary & Benefits:

- Competitive salary based on industry standards and experience.
- Performance-based incentives.
- Opportunities for career growth and professional development.
- Friendly and collaborative work environment.

If you are passionate about client relations and have strong communication skills, we would love to hear from you

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,612.34 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person



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