Service Advisor
12 hours ago
**Greets customers in a timely, friendly manner and obtains vehicle information**:
- **Ensure usage of vehicle protection materials cover in presence of customer.**:
- **Conduct the Walk Around process along with customer and complete the vehicle inventory**:
- **Customer verbatim & Campaign details should be update in DMS RO and same has to be handover to customer before leaving from reception.**:
- **Provide appropriate Cost / Time estimate to customer which updated in DMS.**:
- **Monitor the WIP and keep informed of changes of cost and completion times.**:
- **Ensure proper vehicle Delivery Preparation of work completion & Vehicle cleanliness etc**:
- **Inform the customer about vehicle readiness along with pre-invoice and payment options.**:
- **Explain customers about Job done and Invoice details, handover replaced parts to customer before delivery of the vehicle.**:
- **If need, conduct joint road-test along with customer & Final Inspector before delivery**:
- **Ensure suitable PSF time & Instant feedback collection before customer made payment.**:
- **Actively promote the Mopar Allied Business and Service Items to all customers.**:
- **Ensure 100% Same Day Delivery for PMS vehicles with on time as per commitment.**
Pay: ₹14,000.00 - ₹22,000.00 per month
**Benefits**:
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- Automotive service: 1 year (preferred)
- Automotive repair: 1 year (preferred)
- Customer service: 1 year (preferred)
**Location**:
- Surat, Gujarat (preferred)
Work Location: In person
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