E-commerce Executive

2 days ago

Ahmedabad Gujarat, India UDG Hire Hub Full time

1. Website Management: - Oversee the day-to-day operations of the e-commerce platform. - Ensure the website is up-to-date, user-friendly, and optimized for a seamless customer experience.

2. Product Listing and Management: - Upload new products to the website, ensuring accurate and compelling product descriptions. - Monitor and update product information, including prices and inventory levels.

3. Order Processing and Fulfillment: - Process online orders promptly and accurately. - Collaborate with the warehouse team to ensure timely order fulfillment and shipment.

4. Customer Service: - Respond to customer inquiries, comments, and reviews in a professional and timely manner. - Address and resolve customer complaints or issues related to online orders.

5. Marketing and Promotions: - Collaborate with the marketing team to create and implement online promotions and campaigns. - Monitor the performance of online marketing efforts and make recommendations for improvements.

6. Analytics and Reporting: - Analyze e-commerce metrics and generate regular reports on key performance indicators (KPIs). - Use data to identify trends, track website traffic, and optimize the online shopping experience.

7. Inventory Management: - Coordinate with the inventory team to manage stock levels and prevent stockouts. - Implement strategies to reduce excess inventory and improve turnover.

8. E-commerce Technology: - Stay updated on e-commerce trends and technology advancements. - Evaluate and recommend improvements to the e-commerce platform or related tools.

Qualifications:
1. Education: - Bachelor's degree in business, marketing, or a related field.

2. Experience: - ( 1 to 3 years) of experience in e-commerce operations and management. - Familiarity with e-commerce platforms, content management systems, and online marketing.

3. Technical Skills: - Proficiency in using e-commerce platforms (e.g., Shopify, Magento, WooCommerce). - Basic knowledge of HTML, CSS, and web analytics tools.

4. Communication: - Strong written and verbal communication skills. - Customer-centric approach with excellent interpersonal skills.

5. Analytical Skills: - Ability to analyze data, draw insights, and make data-driven decisions.

6. Attention to Detail: - Meticulous attention to detail, particularly in product listings and order processing.

**Salary**: Up to ₹660,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)
- Management: 1 year (preferred)
- E-Commerce: 1 year (preferred)

Ability to Commute:

- Ahmadabad, Gujarat (required)

Ability to Relocate:

- Ahmadabad, Gujarat: Relocate before starting work (required)

Work Location: In person

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