Operations Executive

2 weeks ago

Indore Madhya Pradesh, India Unikwan Innovations Full time

Job Summary:
Key Responsibilities:
1. Order Management: Coordinate order processing, fulfillment, and shipment to ensure timely delivery of products to customers.

2. Inventory Control: Monitor inventory levels, conduct regular audits, and implement strategies to optimize stock levels and minimize stockouts.

3. Logistics Management: Liaise with shipping partners, negotiate rates, and optimize shipping routes to reduce costs and improve delivery times.

4. Quality Assurance: Implement quality control measures to ensure accuracy, completeness, and consistency of orders.

5. Process Improvement: Identify areas for process optimization and efficiency gains, and collaborate with cross-functional teams to implement solutions.

6. Customer Service: Address customer inquiries and concerns related to orders, shipments, and product availability in a timely and professional manner.

7. Data Analysis: Analyze operational data and metrics to identify trends, patterns, and areas for improvement.

8. Compliance: Ensure compliance with relevant laws, regulations, and industry standards related to e-commerce operations.

9. Vendor Management: Manage relationships with suppliers, vendors, and service providers to ensure timely delivery of goods and services.

10. Social Media Marketing Support: Assist in planning and executing social media marketing campaigns, creating engaging content, and monitoring social media channels to enhance brand visibility and drive customer engagement.

Qualifications:

- Bachelor's degree in business administration, logistics, operations management, or a related field.
- Proven experience in e-commerce operations, logistics, or supply chain management.
- Strong analytical skills and proficiency in data analysis tools and techniques.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work effectively in a fast-paced, dynamic environment and prioritize multiple tasks.
- Familiarity with e-commerce platforms, order management systems, inventory management software, and social media platforms.

Pay: ₹15,000.00 - ₹24,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

**Experience**:

- Operations: 1 year (preferred)
- E-Commerce: 1 year (preferred)
- Social media marketing: 1 year (preferred)

Work Location: In person

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