Contact Centre

5 days ago


Thane, India Opt4Solution Private Limited Full time

1.Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)
2.Utilize available knowledge resources and systems to educate the callers and resolve their concerns.
3.Accurately document the interactions and ensuring fulfilment of any follow-up commitments.
4.Ensure adherence to defined processes and required verbatim
Undergo periodic trainings and certifications

Skill Required
1.Basic computer & internet literacy and able to learn Insurance & CRM systems.
2.MS Office proficiency will be an added advantage

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,500.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- You have previously experience?
- What is your Expected monthly salary?
- Past experience in Outbound call center?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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