Customer Service Representative

2 weeks ago

Indore Madhya Pradesh, India Future Zone Placement Services Full time

**Job Summary: Voice and Non voice both the process**

**Responsibilities**:

- Provide timely and effective solutions to customer issues
- Ensure customer satisfaction and resolve complaints in a professional manner
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer issues
- Meet and exceed customer service targets and metrics

**Requirements**:

- **Graduate**degree in any field
- **1 Year BPO Experienced required**
- **Excellent English communication** skills (written and verbal)
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Reliable and punctual with a strong work ethic
- **Willingness to work from office in Indore / Jaipur**

**Salary**:

- **Up to ₹32,000 per month (CTC) also it varies according to previous experience and location wise.**

**Other Benefits**:

- 14 days Guest house Accommodations
- Train or Bus ticket reimbursement
- **Relocation bonus**(One time)
- Professional growth and development opportunities
- Recognition and rewards for outstanding performance

**Max Age Limit 35.**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹32,000.00 per month

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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