Customer Service

2 weeks ago

Begumpet Hyderabad Telangana, India Admin Looks Full time

**Urgently Looking for a Customer Service (Documentation
- Shipping, Freight Forwarding) for the location of Begumpet, Hyderabad.**

**Location: Begumpet, Hyderabad**
**Experience: 2-3 Years**
**Languages Requirements: English, Hindi & Telugu**
**Areas of Role: Customer Servicing Documentation (Shipping, industry, NVOCC / Freight Forwarding)**
**Shift Timings: 09.30 am to 06.30 pm**

**Role Overview**:
**The Customer Service will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. Customer Service, Shipping industry, NVOCC / Freight Forwarding.**

**Duties and Responsibilities**:
** Help manage current customer shipments.**
** Deal with the volume of exports and import shipments.**
** Maintain relationships with carriers and customers.**
** Provide exceptional customer service to customers and carriers.**
** Solve customer and carrier problems and help resolve issues.**
** Provide shipment quotes for customers and set up shipments as required by**
**customers.**
** Excellent multitasking skills within their work space as well as other software.**
** Be a professional representative of our company that other employees look**
**up to.**
** To ensure no late invoicing is sent to customers**
** Regular review of un-invoiced reports**

** High quality written and verbal communication skills**
** Ability to adapt to changes in the work environment**
** Accurate and able to produce quality work**
** Problem solver**
** Ability to work in teams and open to others’ views**
** Show respect toward others with cultural differences**
** Quality decision making**
** To perform this job successfully, an individual should have knowledge of FMC**
**Rules and regulations, should have handled US Shipments earlier (Both**
**Export & Import).**
** Ability to work under pressure.**
** Shipping / Freight Forwarding experience is beneficial.**
** Establish & maintain good relationships with customers and colleagues.**

**Salary & Benefits**:
**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Life insurance
- Provident Fund

Schedule:

- Day shift

**Speak with the employer**

+91 9560644974

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