Store Supervisor

2 weeks ago

Gurgaon, India RS Achievers Full time

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Completes store operational requirements by scheduling and assigning partners; following up on work results. - Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements. - Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team - Exhibits a willingness and desire to share coffee knowledge and stories with others - Displays a ‘customer first’ attitude by training and holding partners accountable for delivering legendary customer service. - Solicits feedback from the customers - Supervisory Responsibilities: - Interviewing & training partners, planning, assigning and directing work - Regular interaction/ review with the team - Encourage team to take independent decisions - Conduct goal setting - Developing strategic and operational plans for the work group, managing execution and measuring results - Review performance to achieve organizational goals - Gather & evaluate employees performance - Appraising performance - Addressing complaints and resolving problems. - Coaching, counselling, and disciplining - Ensures partners adhere to legal and operational compliance requirements

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (required)

**Speak with the employer**
+91 9654547955

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