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Back Office Support

3 days ago

Sudama Nagar Indore Madhya Pradesh, India THE BASICS DIGITAL SOLUTIONS PVT. LTD Full time

A **Back Office Executive** plays a critical role in supporting the front-line operations of a business by handling a variety of tasks that ensure smooth operations, enhance customer satisfaction, and facilitate effective communication. The specific roles and responsibilities can vary depending on the industry and company, but the core functions typically include the following:
**Roles & Responsibilities of a Back Office Executive**:

- Develop content for internal and external communication, including newsletters, blogs, website copy, product descriptions, and marketing materials.
- Write and edit technical documentation, user manuals, FAQs, and guides for clients or internal teams.
- Prepare business reports, presentations, proposals, and other documents needed for meetings or client engagements.
- Organize and update the company's content repository and ensure all documentation is up to date.
- Assist in organizing training sessions, onboarding procedures, and workshops for employees.
- Ensure training documents are clear, comprehensive, and easy to understand. Continuously update content based on feedback and evolving business processes.
- Gather and analyze data on competitors, industry trends, and customer preferences.
- Suggest and implement process improvements that streamline the back office operations and increase efficiency.

**Requirements**:
1. Proficiency in English.

2. Excellent Knowledge of MS Office.

3. Hands-on experience with CRM software is a plus.

4. Understanding of marketing and negotiating techniques.

5. Fast learner and passion for sales.

6. Self motivated with a result driven approach.

7. Aptitude in delivering attractive presentations.

8. Bachelor's Degree.

9. Proven experience as a sales executive or relevant role.

Pay: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person