Sales Executive

**job title**

Sales Executive

**1.2**

**job group/Category**

“Level 8”

**1.3**

**directorate**

Head Office
- **MAIN PURPOSE OF THE JOB**

Sales executive are responsible for greeting and directing customers, providing accurate information (e.g. product features, pricing and after-sales services), answering customers’ questions about specific products/services, and provide the best products according to the customer requirements.
- **REPORTING RELATIONSHIP**

Showroom Manager

Team Leader
- Sales

Sales Executive
- **SCOPE OF THE JOB**

**personnel reporting to the job holder**

**REPORTING DIRECTLY TO**

NA

Manager-sales
- **PRINCIPAL RESPONSIBILITIES**

**KEY RESULT AREAS**

**KEY PERFORMANCE INDICATORS**

1- Sales management
- Conversion ratio: 75%
- 100 % customer attending
- Customer drop out -5 % maximum

2- Target Achievement
- Min 90% Target Achievement
- Customer satisfaction -minimum 90%
- Customer complaints on service -0%

**AREAS**

**RESPONSIBILITIES**

**Sales Management**

Responsible for meeting the customers, identify their needs & introducing &detailing the products to satisfy their requirements.

Responsible for preparing sales plan after consulting with the team members and share with the team for execution and thereby target achievement. Make sure that the conversion rate is more than 75%.

Responsible for making sure that proper follow ups are happening as a part of the sales activity to retain the customers

Responsible to attend the walk-in
- customers professionally, without delay in attending them.

Responsible to ensure good relations with the customers by providing good service which will be helpful for future.

Ensure all the sales staff giving warm welcome to the customers while entering in to the showroom & ensure a friendly & professional approach in dealing with the customers.

**Target Achievement**

Responsible for minimum 90 % sales target achievement. Make sure that the target is being achieved within the timeline.

Responsible to ensure minimum 90% customer satisfaction on products & servicing

**Reporting**

Responsible to provide the daily/weekly/monthly sales details to the sales manager
- **ANY OTHER TASKS**:

- Time to time tasks assigned by Team Leader
- sales
- **REQUIRED QUALIFICATIONS**

**7.1 Knowledge**
- Bachelor’s Degree/Post Graduation
- Knowledge of Leadership Management
- Knowledge of the Industry Standards and Practices

**7.2 Experience**
- Min. 2 years’ experience in sales and marketing is mandatory

**7.3 Skills**
- Management skills: Analytical skills, Organization skills, Convincing skills
- Communication skills: excellent communication skills, able to communicate effectively at all levels of the organization, able to effectively resolve conflict situations, able to work collaboratively with managers and staff.

**7.4 Competencies**
- Team leadership, Collaboration, influencing
- Confidence and skills to deal directly with and influence senior managers, customer service focused, energetic, intelligent, respects confidentiality, pro-active, integrity, enthusiastic, commitment and respect for diversity and able to work independently.
- **MENTAL COMPETENCES ** **Behave Ethically**:

- Build Relationships
- Communicate Effectively
- Foster Teamwork
- ENVIRONMENTAL CONDITIONS9.1 Work Environment
- Sales Executive usually works in showroom environment but need to visit other units if necessary.
- Sales Executive works in a standard work week, but additionally will often work evening, weekends, and overtime hours to accommodate activities such as management meetings etc.

**9.2. Hours of Work**

Normal working hours, may be required to work outside normal working hours due to the nature of the work in general.
- **ACKNOWLEDGEMENT AND APPROVAL**

**ACKNOWLEDGEMENT AND APPROVAL**

We have carefully reviewed this Job Description and we are both satisfied that it fully and accurately describes the requirements of the position.

**Immediate Manager**

Signature: ________________Date: _______________

I have read this document and agree to undertake the duties and responsibilities as listed above. I also Acknowledge that this description of tasks is only indicative and that it is my responsibility to be an active and supportive member of the team. Therefore, I may be required to undertake additional duties and responsibilities from time to time that are not detailed herein.

**OCCUPANT**

Name: ________________________________

Signature: ______________Date: ____________________

**Salary**: From ₹15,000.00 per month

Shift:

- Day shift

Supplemental pay types:

- Commission pay

Travel requirement:

- No travel

Ability to commute/relocate:

- Kotamangalam, Kerala, Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Speak with the employer**
+91 8086600657
Expected Start Date: 0