Operations Executive
5 days ago
**Location**: Vasundhara, Ghaziabad
**Company**: Tinyminymo - Cute Gifts & Stationery
**Job Type**: Full-time
**Experience**: 1-3 years (preferred in eCommerce operations)
**Job Overview**
We’re looking for a detail-oriented and proactive **Operations Executive** to manage and streamline daily operations related to our **eCommerce website**. This includes handling order processing, coordinating with logistics partners, managing inventory updates, and ensuring timely delivery to customers.
**Key Responsibilities**
**Order Management**:
- Process daily customer orders from the website and marketplaces (e.g., Shopify, Amazon, Flipkart).
- Ensure accurate order picking, packing, and timely dispatch.
**Logistics & Courier Coordination**:
- Coordinate with courier partners (Shiprocket, etc.) for pickups, tracking, and delivery-related issues.
- Monitor shipments and resolve delivery exceptions or delays.
**Inventory Management**:
- Track inventory levels and update stock status on the website and across channels.
- Work closely with warehouse team for stock accuracy and timely restocking.
**Customer Support Coordination**:
- Address order-related queries or complaints in coordination with the customer service team.
**Platform Operations**:
- Ensure product listings, prices, and SKUs are up-to-date.
- Assist in onboarding new products and categories.
**Operational Reporting**:
- Maintain daily reports on order flow, delivery status, cancellations, and returns.
- Identify bottlenecks and suggest improvements in workflow.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹14,000.00 per month
Schedule:
- Day shift
Work Location: In person
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