Customer Solutions Designpractitioner

6 days ago

Bengaluru Karnataka, India BT Group Full time

**Customer Solutions Design Practitioner**:

- Job Req ID: 50802
- Posting Date: 4 Sept 2025
- Function: Service
- Unit: Business
- Location: 12 Bannerghatta Road, Bengaluru, India
- Salary: Competitive

**Why this job matters**:
The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas.

**What you’ll be doing**:
1. Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.
2. Executes the technical direction and delivers optimum solution design for customers.
3. Reviews and validates both new developments and in-life products and services, ensuring full integration across all aspects.
4. Contributes to the improvement of design and delivery capabilities for end-to-end technical solutions.
5. Delivers customer solution design engagement and statement of work creation, including any 3rd party deliverables.
6. Executes customer migration planning and implementation.
7. Supports on impact assessments and design documentation updates.
8. Supports all parties throughout the project lifecycle to determine the optimum solution design for customers.
9. Resolves solution and service issues, leads root cause analysis, troubleshooting and escalation.
10. Undertakes the delivery of performance and process improvements.
11. Develops and shares with team knowledge on emerging trends and changes in customer solution design.
12. Supports the implementation of ways to improve working processes within the area of customer solution design through data analysis to identify issues and areas of improvements.

**The skills you’ll need**:

- Troubleshooting- IT Service Delivery- Decision Making- Root Cause Analysis- Growth Mindset- Risk Management- Negotiation- Commercial Acumen- Solution Design- Customer Relationship Management- Inclusive Leadership- Proposal Development- Business Process Improvement- Solution Architecture**Our leadership standards**:
**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

  • Customer Solutions Designpractitioner

    2 weeks ago

    Bengaluru, Karnataka, India BT Group Full time

    **Customer Solutions Design Practitioner**: - Job Req ID: 39169 - Posting Date: 7 Oct 2024 - Function: Service - Unit: Business - Location: Marathahalli Outer Ring Road V, Bengaluru, India - Salary: Competitive **Why this job matters**: The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are...

  • Associate Solution Architect

    6 days ago

    Bengaluru, Karnataka, India o9 Solutions Full time

    Be part of something revolutionary At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact...

  • Custom Solution Expert

    6 days ago

    Bengaluru, Karnataka, India SAP Full time

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Customer Solutions Designprofessional

    5 days ago

    Bengaluru, Karnataka, India BT Group Full time

    **Customer Solutions Design Professional**: - Job Req ID: 42109 - Posting Date: 27 Dec 2024 - Function: Service - Unit: Business - Location: Bellandur Village, Varthur Hob, Bengaluru, India - Salary: Competitive **Why this job matters**: The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which...

  • Customer Solutions Designprofessional

    20 hours ago

    Bengaluru, Karnataka, India BT Group Full time

    **Customer Solutions Design Professional**: - Job Req ID: 42170 - Posting Date: 28 Jan 2025 - Function: Service - Unit: Business - Location: Bellandur Village, Varthur Hob, Bengaluru, India - Salary: Competitive **Why this job matters**: The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which...

  • Solution Architect

    2 weeks ago

    Bengaluru, Karnataka, India Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the...

  • Solution Architect

    2 weeks ago

    Bengaluru, Karnataka, India o9 Solutions Full time

    Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances...

  • Solution Architect

    20 hours ago

    Bengaluru, Karnataka, India o9 Solutions Full time

    Be part of something revolutionary At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact...

  • Solution Architect

    20 hours ago

    Bengaluru, Karnataka, India o9 Solutions Full time

    Be part of something revolutionary At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact...

  • Customer Care Executive

    5 days ago

    Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...