Operations Team Member-afd Services-ra Operations

4 days ago

Anand, India Kotak Mahindra Full time

**Team member of Projects Team/Core BSG Team in Retail Operations**
- Perform requirement gathering and analysis, understand current systems and prepare Business Requirement Documentation (BRD) for new enhancements
- Partner with departments and users to gather all functional, technical, and business requirements to formulate specification documents, work flows and obtains sign-off from users on specifications
- Design and execute test plans to ensure that requirements and specifications are implemented properly and meet strategic and operational objectives
- Responsible for activities which ensure the operational effectiveness and excellence of the business unit
- To resolve the daily issues and query handling for the issues related to various projects implemented by the team
- Thorough analysis of system issues faced and provide effective solutions
- Coordinate with different internal and external teams for execution of all the requirements

Job Requirements:

- Understanding on various Retail Asset Products (Consumer & Commercial - PL, BL, OD, HF, LAP, CDF, CV, LCV, CE, TFE,)
- Exposure to Retail Liability products & related process (CA, SA, TD, etc)
- Must have understanding on overall Retail Systems - BCIF, Finacle, Core Nx etc.
- Understanding of systems & nuances of these systems in operational activities
- Knowledge of emerging Industry practices on above mentioned areas
- **Preferably, experience in handling project workflows and exposure to retail assets**:

- Ability to implement and execute structured change management process
- Strong planning and organizing skills
- Strong attention to details and problem solving abilities
- Strong verbal and written communication skills

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