Vice President Operations

About EngageReel:EngageReel is a global AI-powered platform that transforms static apparel images into high-converting fashion videos in minutes — no studios, no shoots, no delay. Selected by 350+ brands worldwide, it’s built for e-commerce, ads and social media. Now, as EngageReel is scaling in Europe and beyond, we’re looking for a strategic operator who can run operations like a well-tuned machine — global mindset, flawless execution, zero compromise.Role Overview:We are seeking a VP – Operations — a leader who doesn’t just manage but orchestrates. You will oversee and integrate all operations across India and Europe — from technology and AI workflows to delivery, cross-regional teams, and growth execution. You’ll be the third arm to the CEO and the business heads, driving the rhythm, discipline and scale that turns vision into results.Key Responsibilities:Global Operations LeadershipLead end-to-end operations covering India and Europe: tech, delivery, client success, AI pipelines, cross-regional coordination.Build and refine operational architecture, processes and workflows that support global scaling.Create one integrated operational playbook that brings together India & Europe teams, ensuring consistency in standards, output and culture.Strategic Scale-UpDesign and implement scalable operations frameworks to enhance efficiency, predictability and quality.Anticipate bottlenecks and proactively fix them — you don’t wait for problems, you stop them.Define and track best-in-class operational KPIs, dashboards and governance across regions.Execution & PerformanceOwn delivery excellence: on time, every time — world-class quality, minimal errors.Drive accountability across all relevant functions (India & Europe) through measurable outcomes, ownership and results.Embed a high-performance culture: quick decision-making, strong ownership, relentless follow-through.Leadership & PeopleLead, coach and grow a 200+ member cross-functional team across geographies.Build leadership depth in operations/support, create succession pipelines.Foster a culture that is unified across India & Europe: transparent, efficient, process-oriented, outcome-driven.Cross-Functional PartneringWork closely with the CEO and business heads to align strategic goals with operational capacity and execution.Partner with Product, Tech, Client teams to ensure operational readiness, delivery excellence and client satisfaction.Represent operations on the leadership team, translating vision into operational realities and execution plans.Global Expansion & IntegrationOversight of operational performance across Europe and India — ensure cultural alignment, efficiency, integration between offices.Drive regional P&L efficiency and operational synergy across geographies.Build cadence and presence: frequent cross-region check-ins, performance reviews, alignment of goals and metrics.What You Bring?12-18 years of experience leading large scale, multi-location operations (India + Europe) in technology, AI, creative, SaaS or related industries.Proven track-record of scaling complex operations from start-up or growth stage to global reach.Hands-on leadership style with bias for action — you’re not a distant strategist; you roll up your sleeves and drive.Strong strategic thinking combined with operational discipline — you know how to set vision and drive the messy details.Excellent communication and influence skills across cultures, geographies and levels.Cool under pressure: resilient, agile, calm but driven.Who You Are?A builder and optimiser — you create the structure, then continuously refine it.You channel that COO attitude from the “sharp film-scene”: focused, no fluff, results-over-ego.You don’t manage chaos — you tame it and turn it into clean execution.You’re comfortable with ambiguity, rapid change and scale.Why Join EngageReel?Lead and transform global operations for an AI-first creative commerce platform across India and Europe.High-impact, highly visible role with direct influence on global growth and performance.Unique chance to build the operations engine of a growth-stage company, scaling across markets.Work alongside founders, business heads and global teams—and help shape the future of visual commerce.