Academic Counsellor

2 weeks ago

Thiruvananthapuram Kerala, India Quest Innovative solutions Pvt ltd Kochi Full time

Customer addition (Students enrolment) to various training programs of the Academy.
- Customer Support.
- Fee Collection.
- Administrative support to the team.
- Coordination of Customer Engagement programs.
- Overall customer satisfaction.
- Motivate team in exigencies, address their concerns and queries and represent them to the management.
- Process, sales training, performance evaluation and improvement of the team.
- Represent the team in various functional activities of the institution.
- Support Marketing Initiatives.
- Business Development
- Meet personal targets.
- To conduct periodic study on Competitor products and strategies.
- Support to develop new Marketing Strategies.
- Academy-Operations Support
- Daily, Monthly, weekly reporting..
- Maintaining Student Data and documentation.
- Support to the placement divisions.
- Sending a daily report which will include the daily walk-in and admission details.
- Maintain Attendance Records.
- Weekly Feedback Collection.
- Skillset required
- Passion for sales and marketing.
- Organizational and Managerial Skills.
- Communication Skill (Reasonable command of English and Malayalam).
- Presentation Skill.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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