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Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._
- In this role, you will be working as an SME for the process. You will be responsible for all the activities related to MDM domain._
- Responsibilities_
- _Follow defined standard operating processes and procedures for all deliverables (processes)_
- _Take ownership of performance against all the Vendor/Supplier data processes and key categories_
- _Accountable for the quality and accuracy_
- _Propose opportunities for improvement Vendor/Supplier Master data_
- _Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)_
- _Client management and to lead Client calls /Escalation management_
- _Support manager in data collation for various metrics and dashboards_
- _Correspond with internal business departments and external business partners, with the ability to answer complex queries & provide support and guidance_
- _Research on errors and participate in creating the Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) documentation._
- _Plan & support Transitions and ensure “First Time Right”_
- _Ensure that all the reports are maintained and cleared on time_
- _Developing and improving business processes through tools, metrics to enable decision making Raise incident tickets to the relevant helpdesks when there is an issue_
- _Participate in idea generation and improvement activities_
- _Comprehend incoming and outgoing data flows for SAP master data_
- _Good knowledge of governing policies around Vendor/Suppler Master data as per the area of work_
- _Good analytical skills, propose process improvement plans_
- _Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies_
- _Align data management processes in the business’ value chains and process areas_
- _Training & Onboarding of pertinent teams._
- _Train new joiners / team members on tools & systems. Work with manager and transformation teams on recording best practices, adoption them at the ground level._
- _Work on Data Cleansing Activities_
- Qualifications we seek in you_
- Minimum Qualifications_
- _Experience - Relevant Experience_
- _Education: Bachelor’s degree_
- _Good Working Knowledge and hands on in SAP S4 HANA, Informatica, Velocity Ariba, MDG, Salesforce_
- _Retail Merchandising & BWS Category can be added advantage_
- _A high degree of motivation, excellent analytical and conceptual skills and a results and Vendor/Supplier-oriented style of working describe you_
- _You possess strong communication skills and a good sense of responsibility_
- _Team player with strong analytical, cooperation and communication skills_
- _Self-Motivated_
- _Enjoyment working in a dynamic team_
- _Very good English language skills_
- _Flexible with Shift timings_
- _Should have good knowledge of Vendor/Supplier data requirements_
- Preferred Qualifications/ Skills_
- _Have a continuous improvement mind set and support improvement projects from data perspective_
- _Advanced use of MS Office (Excel, PowerPoint, Word)_
- _Great at communication, collaboration_
- _Flexible, organized, multi
- task team player_
- _Analytical, Problem Solving, Excel, Good Communication, able to work individually_
- _Work with business units and process experts to resolve master data issues_
- _High Energy level_
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._
- Genpact is an Equal Opportunity Employer and considers applicant