Jgm-hotline and Investigations

2 days ago

Mumbai Maharashtra, India Nayara Energy Full time

**ACCOUNTABILITIES & RESPONSIBILITIES**

**ACCOUNTABILITIES**

**ACTIVITIES**

**1**
- Responsible along with Lead - Investigations for handling all types of Investigations within the Company - related unethical / malicious / fraud / corrupt / bribery incidents - involving Employees and Third Parties / Counterparties pertaining to Company Operations.

To provide able support to Lead - Investigations, on the following and handle investigations assignments independently:
Review the unethical / malicious behavior cases received for investigation in detail along with system analysis to ascertain the investigation action plan.

Initiate in house analysis / review, discussion with complainants, other relevant personnel to gather additional required information.

Independently conducts investigations (either covertly or overtly) into malicious behavior directed against Company, unethical complaints, cybersecurity incidents, and policy violations.

Performs activities in a manner consistent with recognized best practices

Carry out data / information review and analysis pertaining to the unethical / malicious / fraud / corrupt / bribery incidents / complaints and other incidents related to any misconduct or breach of any policies / procedures.

Conduct interviews of those people involved in an event or incident and document the interview outcomes.

Root-cause analysis following investigation closure where appropriate to ensure investigations produce learnings, not just findings.

Where required, perform digital forensics on mobile devices, laptops, desktops, servers, network devices, and other items.

Analyze investigation outcomes and identification of potential internal controls, education or process gaps; and recommend the

Preparing investigation reports, detailing logical and accurate conclusions and providing timely updates to stakeholders.

Initiates recovery of loss, if any, suffered by the Company from the employees

M aintain surveillance on employees / third parties or counterparties of doubtful integrity

**2**
- Hotline Whistler Blower
- To receive WB Complaint from various Hotline WB Complaints Channels and initiate the process for Complaint resolution and record the Complaint in Register of Hotline WB Complaints (Register).

To communicate the WB complaint to Hotline WB Management Team along with Facts, Records and Evidences to help prove the allegations for screening of complaints.

To coordinate with Complainant

To coordinate with all relevant stakeholders to ensure that all the Hotline Complaint Channels are up and running.

**3**
- Co-ordinate with business team and other stakeholders (both internal / external) for data / information, interviews, investigations, etc.
- Partner closely with Legal, Compliance, Security, HR, Finance, Internal Audit and other support professionals.

Manage Outsourced vendors and ensure smooth functioning of Reviews and Investigations
- 4.

Documentation
- Hotline WB Complaints - Mails / Post /Document / Web complaint / Voice data
- Hotline WB Complaints Register & it’s updation
- Closure Reports / Closure mails
- Evidence / Additional information obtained from Complainant

Investigation Reports

**5.**
- Team Building
- Mentoring and develop team members to build motivated & high performing team.

**6.**
- Others
- Carry out assignments / works assigned by Head - Compliance & Investigations / Chief Compliance & Security Officer time to time.

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