Trade Support Associate

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.

As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.

**Job responsibilities**
- End to end Client Trade Life cycle management including allocation, prematching, fails management, Reconciliation (FOBO / FOFO) etc.
- Reconciling the completeness of Trading Activity sent to Firms Surveillance system. REG W and RG K Checks
- Follow the Governance and Reporting Framework to report breaks - exposure to MO & Business Control Managers
- Performing Reconciliation activities between Front Office, Middle Office and Back Office Systems therefore maintaining a controlled environment
- Investigate Risk Management systems for economic breaks, raised by the back office of affiliates through the query management tools.
- Query management tools - Work with Settlements, Confirmations & Accounting to review and assist with any settlement, confirmation and or accounting related queries/issues
- Interact with Client through mail and Client hotline. Interact back office / middle office to identify issues, challenges, disputes and take appropriate and corrective action to ensure timely settlement.
- Compile Ad-hoc reports that are requested by Front Office or other Middle / Back-office groups. Analyze trends and partner across teams to address issues and enhance trade STP. Effectively engage with various internal teams across locations for resolution of issues, working collectively on process improvement initiatives etc.
- Execute all prime record reconciliations not linked to trade execution of deals. This will involve the execution of these reconciliations and the investigation of breaks. Participate and contribute to tech projects including UAT’s and new idea generationEffectively execute internal reports to Sr. management. Have strong understanding of end-to-end controls, infrastructure & clear awareness of risk

**Required Qualifications, Skills and Capabilities**:

- Proven experience in trading or financial services, demonstrating a strong foundation in industry practices and operations.
- Strong analytical and problem-solving skills, enabling effective decision-making and issue resolution.
- Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
- Proficiency in Microsoft Office Suite, particularly Excel, complemented by advanced digital literacy for integrating innovative technologies in trade services.
- Capability to work effectively in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
- Demonstrated ability to collaborate effectively in team settings, with a solid understanding of trading systems and financial markets.
- Strong commitment to delivering high-quality results, with a focus on continuous improvement and adaptability.

**Preferred Qualifications, Skills and Capabilities**:

- Proficient in using trading platforms and software, with hands-on experience in navigating and optimizing these tools.
- Knowledgeable about regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
- Skilled in leveraging digital literacy to adopt and integrate innovative technologies, enhancing trade services and operational efficiency.
- Capable of utilizing AI and machine learning to enhance trade service processes and improve decision-making, driving data-driven insights and outcomes.
- Education and Qualifications - Graduate with work experience in Investment Banking Operations. Should have knowledge of Fixed Income products such as Cash Bonds and Repo.
- AI tools = Alteryx, Tableau and U I Path knowledge would be an advantage