Partner Integration

7 days ago

Andheri Mumbai Maharashtra, India Paramount HR Full time

Position Overview:
**Excellent communication skills is mandatory**

The Techno Functional Associate will serve as the primary partner support contact for e-commerce sellers and their solution providers, focusing on API integration and troubleshooting. This role requires a blend of technical proficiency and client-facing skills to ensure seamless integration and exceptional support.

Key Responsibilities:
Partner Support: Act as the primary solution provider for sellers and their solution providers/SPOCs, addressing technical issues and concerns related to API integration.

Technical Analysis: Analyze code and perform API integrations, ensuring smooth connectivity between e-commerce tools and other systems.

Process Improvement: Identify and implement process improvements, develop internal documentation, and contribute to a collaborative team environment.

Relationship Management: Establish and maintain productive working relationships with current and potential sellers/partners.

Cross-functional Liaison: Work with departments such as Customer Service, Site Merchandising, Category Management, Technical Support, Investigations, and Payments to resolve issues and answer questions.

Performance Metrics: Maintain high performance metrics including quality, productivity, first contact resolution, and attendance.

Key Responsibilities in Detail:
API Integration and Troubleshooting:
Maintain API integrations between e-commerce tools and other systems.

Troubleshoot and resolve API integration issues promptly.

Provide technical support to internal teams and external partners regarding API usage and integration.

Document integration processes, technical specifications, and user guides.

Solution Collaboration:
Work closely with solution providers to understand their API capabilities and limitations.

Liaise with sellers to understand their e-commerce tool requirements and provide tailored solutions.

Continuous Improvement:
Stay updated with the latest trends and best practices in API integration and e-commerce technologies.

Recommend and implement improvements to enhance integration efficiency and performance.

Techno Functional Associates with coding knowledge, neutral accent, good written and spoken communication skills in US English, and experience in client/seller interaction, particularly in the North American market.

Qualifications:
**Experience**:
Relevant: Minimum of 2 year for S02s, and 2+ years for S03s.

Client/Seller Facing: Minimum of 1 year for S02s, and 2 years for S03s.

Technical Skills:
Proficiency in programming languages such as C, C++, Java, HTML, JavaScript, SQL, and PeopleCode.

Strong understanding of API integration and ability to maintain and troubleshoot API integrations between e-commerce tools and other systems.

Soft Skills:
Proficiency in US English, with excellent written and oral communication skills.

Strong customer orientation, attention to detail, and adaptability to changing business needs.

Logical reasoning, data interpretation, and good data handling skills.

Work Environment:
Demonstrate the ability to work independently while utilizing client’s knowledge base resources, policies, and procedures.

By joining our team, you will play a critical role in ensuring the smooth integration of e-commerce tools, providing exceptional support, and driving continuous improvements to enhance our service offerings.

**Job Types**: Full-time, Permanent

Pay: ₹600,000.00 - ₹700,000.00 per year

Application Question(s):

- Are you comfortable with night shifts ?

Work Location: In person

  • Partner Integration

    7 days ago

    Andheri, Maharashtra, India Paramount HR Full time ₹ 6,00,000 - ₹ 7,00,000 per year

    Position Overview:Excellent communication skills is mandatoryCandidates comfortable with night shift only please apply.The Techno Functional Associate will serve as the primary partner support contact for e-commerce sellers and their solution providers, focusing on API integration and troubleshooting. This role requires a blend of technical proficiency and...

  • Partner Intergration

    3 days ago

    Andheri, Mumbai, Maharashtra, India Paramount HR Full time

    **Location: Mumbai only** **Work Hours: Comfortable with US night shifts** **Week Offs: Rotational week offs (2 days)** **CTC: Maximum ₹7 LPA(Experienced)** **Availability: Immediate joiners preferred** **Expected Joining: 2nd week of September** **Certification : B1/B2** **Position Overview**: The Seller Support (Techno Functional) Associate will...

  • Client Partner

    2 hours ago

    Mumbai, Maharashtra, India HoonarTek Full time

    Mumbai*** **About Us** - We empower enterprises globally through intelligent, creative, and insightful services for data integration, data analytics and data visualization. - Hoonartek is a leader in enterprise transformation, data engineering and an acknowledged world-class Ab Initio delivery partner. - Using centuries of cumulative experience, research...

  • Partner Sales

    3 days ago

    Mumbai, Maharashtra, India Hewlett Packard Full time

    **Job Summary** - This role is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization’s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while...

  • Executive Assistant to The Partner: Media Industry

    4 days ago

    Andheri, Mumbai, Maharashtra, India SSterling Workforce Enterprises Private Limited Full time

    **Position: Executive Assistant to the Partner** **Industry Preference: Media Industry only** **Location: Andheri, Mumbai** **, Permanent** **Preference: Only Females** **Overview**: **Responsibilities**: **1. Manage and coordinate executive schedules, appointments, and travel arrangements** **2. Prepare and distribute correspondence, memos, and...

  • Practice Partner

    3 days ago

    Mumbai, Maharashtra, India Wipro Limited Full time

    Mumbai, India; Kolkata, India - DOP SLH - 3048020 **Job Description**: **Role & Responsibilities** **Description** Job Summary This role holds end to end sales responsibility forpractice direct channel and supporting sales efforts in named accountsin consultation with other Practice Partners. This role is alsoresponsible for practice development...

  • Partner Strategy

    2 hours ago

    Mumbai, Maharashtra, India Mindshare Full time

    **Job title**:Partner - Strategy **Overview of job** Mindshare is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Partner - Strategy to join us. In this role, you will be responsible for uncovering relevant,...

  • Managing Partner

    7 days ago

    Mumbai, Maharashtra, India Praxis Global Alliance Full time

    About Praxis Global Alliance: Praxis Global Alliance is the next-gen management consulting firm revolutionizing how consulting projects are delivered. It delivers practical solutions to the toughest business problems by uniquely combining domain practitioner expertise, AI-led research approaches, and digital technologies. The company focused on four types of...

  • Delivery Partner

    6 days ago

    Mumbai, Maharashtra, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • People Business Partner

    2 hours ago

    Mumbai, Maharashtra, India Titan Company Full time

    **Job Requirements** Job Title: People Business Partner (Retail) Company Name: Titan **Job Type**: RP (Regular/Permanent) Job Category: Human Resources Department: People Function Location: Mumbai, Maharashtra, India **Job Description**: We are looking for a dynamic and experienced People Business Partner to join our team at Tanishq/Mia in Mumbai. As...