
Telesales Executive
1 week ago
**Role & Responsibilities**
- **Inbound & Outbound Telesales Calls**: Answer incoming calls from prospects, respond to inquiries, and make outbound calls to potential customers to promote the company’s products or services.
- **Lead Management & Conversion**: Manage and update lead data, regularly follow up with prospects, and guide them through the telesales cycle to ensure successful conversions.
- **Deal Closure & Negotiation**: Present product/service details effectively, handle objections, negotiate pricing or offers, and close deals in alignment with both customer needs and business targets.
- **Sales Documentation & Follow-ups**: Prepare and send quotations, proforma invoices (PI), and maintain accurate documentation of sales interactions. Ensure timely follow-ups until deal closure.
- **Market & Competitor Awareness**: Gather information on market trends and competitor offerings through customer conversations and internal reports to suggest improvements or new opportunities.
- **Sales Reporting**: Maintain detailed logs of daily calls, lead status, and closed deals. Share regular telesales performance reports with the management.
- **Collaboration with Sales & Marketing Teams**: Coordinate with internal teams to follow up on campaigns, promotional offers, and lead-nurturing initiatives to maximize conversion chances.
- **Customer Relationship Management**: Ensure smooth post-sale support, resolve queries, and build long-term customer relationships for repeat business and referrals.
- Minimum **2 years of experience** in telesales, inside sales, or a similar role.
- Excellent communication skills in **English**and **Hindi.**:
- Strong negotiation and persuasion skills.
- Comfortable handling high volumes of calls and follow-ups daily.
- Familiarity with CRM tools and basic proficiency in MS Office Suite is a plus.
- Target-driven, self-disciplined, and capable of working independently in a fast-paced sales environment.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Experience**:
- Sales: 2 years (required)
Work Location: In person
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