
Customer Service Officer
6 days ago
**Job Detail**:
***
- Salary
- Yearly
- Career Level
- Manager
- Experience
- 1-3 Years
- Gender
- Any
- Qualifications
- UG
- Location- Tamilnadu, Chennai, Kerala, Vijayawada and Bangalore.***
**Client**- Banking**
**Role-** Customer Service Officer**
**Experience**- **2 - 3years experience in handling walk - in customers in any private sector banks
**Location**:
- Tamilnadu, Chennai, Kerala, Vijayawada and Bangalore.
- Ensuring service delivery as per the established benchmarks on TAT and complaint management
- Ensuring updated mandatory displays and good look & feel of lobby to ensure customer satisfaction
- Adherence to BSOPM, compliance & Audit guidelines: Satisfactory scores on all internal/external audits and surprise checks by internal teams
- Ensure quality customer service is delivered disseminating required product information
- Recording complaints as per the specified process and resolving all complaints received from customers within the stipulated TAT’s
- Ensure appropriate customer communication on closures
- Preventive complaint management, asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same
- Product Holding Ratio, channel Enrolment and Data Quality : As per assigned benchmarks for branch categories
- ERV and NTB growth as per targets set for the branch
- Achieve overall deposits growth
- Achieve fee revenue (LI, GI, TFx, Assets, MF, etc.)
- Achieve certification on all the products being sold through the branch
- Adherence to policies and guidelines such as KYC & AML
**Required skills**:
***
Cashier
Customer Service Officer
SDA Cash
SDA Non Cash
Teller
Value Banker
Welcome Desk
-
Customer Service Representative
7 days ago
Erode, Tamil Nadu, India Service Pluz Full time**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...
-
Customer Service Officer
2 weeks ago
Chennai, Tamil Nadu, India Unilever Full time**Department: Ice Creams**: **Title: Customer Service Officer**: **Location: Kakinada**: **Grade: 1A**: **MAIN JOB PURPOSE**: The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer. **JOB SUMMARY (JOB DESCRIPTION)** - Minimum 2-5 years of experience in...
-
Customer Service Officer
2 weeks ago
Chennai, Tamil Nadu, India Unilever Full time**Job Title**:Customer Service Officer **Function**: Customer Development - Sales **Work Location**:Puddukottai **Work Level**:1A **ABOUT ICE CREAM: Life Tastes Better with Ice Cream** Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft...
-
Customer Service Officer
4 days ago
Chennai, Tamil Nadu, India Unilever Full time**Job Title**:Customer Service Officer **Function**: Customer Development - Sales **Work Location**:Coimbatore **Work Level**:1A **ABOUT ICE CREAM: Life Tastes Better with Ice Cream** Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft...
-
Customer Service Officer
1 week ago
Nungambakkam High Road, Chennai, Tamil Nadu, India Nian Info Solutions Private Limited Full timeBuilders - Resumes - Cover Letters - CV - Resources * - Login - Resume Builder * - Job Description - Examples - Customer Service - Officer Build A Resume Now**Customer Service Officer Job Description** - FEATURED IN: * **Job Types**: Full-time, Permanent, Fresher Pay: ₹16,674.83 - ₹31,846.04 per month **Benefits**: - Health insurance - Life...
-
Customer Service Officer
6 days ago
Chennai, Tamil Nadu, India Unilever Full time**ABOUT UNILEVER**: Be part of the world’s most successful, purpose-led business. Work with brands that are well - loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity,...
-
Customer Service Officer
3 days ago
Chennai, Tamil Nadu, India Unilever Full time**ABOUT**UNILEVER**: Be part of the world’s most successful, purpose-led business. Work with brands that are well - loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity,...
-
Customer Service Officer
7 days ago
Coimbatore, Tamil Nadu, India AAVIZA Electronics Pvt Ltd. Full timeoffice administration - Manage front desk duties including answering phones, greeting visitors, and handling inquiries. - Maintain office supplies inventory and place orders as needed. - Organize and schedule meetings and appointments. - Maintain filing systems (physical and digital) for company records and documents. - Assist with basic bookkeeping and...
-
Customer Service Associate
3 days ago
Sholinganallur, Chennai, Tamil Nadu, India Insight Customer Call Solutions Pvt. Ltd Full timeICCS BPO is hiring for 100 Customer care Executives in Chennai General Day shift-Work from Office only Full time only 6 days working with 1 rotational week off Tamil Outbound Voice process-Videocon D2H (No Sales/Targets) Explain about the plan due date details and recharge details Walkin date: 14th, 15th Feb Time:11AM to 4PM Interview Location: ICCS...
-
Customer Service Officer
6 days ago
Karumathampatti, Coimbatore, Tamil Nadu, India Chandru associate Full timeWe Are Hiring hpcl gas company Whatsapp - 9361136245 Interested share your resume Male Work - Inspection officer Fresher & Experienced Salary - 15,000 Takehome + Incentives + 3k travel allowances Qualification - +2, any degree Location - Coimbatore , **Job Types**: Full-time, Permanent Regards, CHANDRASEKAR HR 9361136245 **Job Types**:...