Customer Support Executive

2 weeks ago


Remote, India NxtWave Disruptive Technologies Private Limited Full time

**JOB DESCRIPTION**:
**ROLES & RESPONSIBILITIES**:

- Ensure service level adherence to provide a seamless learning experience to the Students, so as to enhance their experience with NxtWave.
- Handle escalations and complex queries.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with learners through open and interactive communication.
- Identify customer needs and help customers use specific features.
- Update our internal databases with information about technical issues and useful discussions with customers
- Gather customer feedback and share it with our Product, Sales and Marketing teams

**REQUIREMENT**:

- Should be fluent in Telugu and Tamil.
- Excellent oral and written communication skills
- Should have a minimum of 1-year prior experience in Customer Support is an added advantage
- Age between 25 -35 years
- Have laptop experience

**Work Location & Working Days**:

- Work from Home currently and should be flexible to come to the office whenever required
- 6 - Day Week

**WHY NxtWave**:

- Get a front-row seat to a high-growth, fast-paced startup.
- Impact millions of lives and develop role models in every nook and corner of the country.
- Work with super motivated individuals and become part of a dedicated team that is on a mission to transform India.
- High transparency in decision-making.
- Market Competitive salary

Pay: ₹280,000.00 - ₹300,000.00 per month

Schedule:

- Day shift

Work Location: Remote



  • Remote, India skilora Full time

    **TELECOMMUTE Location: Noida** 2.What is the qualification for this job? 3.What is the hiring Process of this job? 4.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. 5.How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer...


  • Remote, India Brevistay Hospitality Pvt Ltd Full time

    **Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...


  • Remote, India Marcura Full time

    MarTrust, an Authorized Payment Institution specializing in payment solutions for the maritime industry, is seeking a proactive and detail-oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high-quality...


  • Remote, India Capital Street fx Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are a dynamic trading company looking for a highly motivated and enthusiastic Customer Support Executive to join our team. As a Customer Support Executive you will be responsible for providing exceptional support to our customers, resolving their queries and ensuring their satisfaction.Job Responsibilities:Respond to customer inquiries via phone, email...


  • Remote, India GoPaaniGoRecordz Full time

    **About Company**: At GoRecordz / GoPaani we are building for BHARAT. We are passionate about solving problems faced by Indian small medium delivery businesses such as Water, Milk, Tiffin, Newspaper etc. Nestled in Indore, the cleanest city of India we have reached far corners of the country. You will be part of the team that has built the products used by...


  • Remote, India Miko Full time

    **JD for Customer Support Executive -** **Responsibilities**: 2. Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details. 3. Provide feedback and recommendations to the product team based on direct experience with current and potential customer's feedback. 4. Utilize, update...


  • Remote, India miko Full time ₹ 10,56,000 - ₹ 15,00,000 per year

    JD for Customer Support Executive -Responsibilities :Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries.Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details.Provide feedback and recommendations to the...


  • Remote, India Shoperies Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    is a growing online retailer for Indian groceries in the greater Seattle area. We bring every day fresh groceries to our customers delivering to 18 different cities in the Seattle area.We are looking to add customer support executives to our team. Customer Support is core to Shoperies service. Our support team ensures that customers have a great experience...


  • Remote, India Digital Orbis Creators LLP Full time

    We are looking for Customer Support Executives with fluency in Telugu, Hindi Freshers are welcome Work From Home **Requirements**: 1. Own Laptop 2. Wifi 3. Power Backup at home **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Paid time off - Work from home Work Location: Remote **Speak...


  • Remote, India Pesto Full time

    **Role** As a Customer Support Executive, you will be responsible for providing top-notch customer service to learners, mentors/instructors, and other stakeholders. You will be the first point of contact for customers and act as a liaison between them and the company, ensuring customer satisfaction and loyalty. Your primary objective is to assist customers...