E-commerce Voice Processs

2 weeks ago

Bengaluru Karnataka, India Connect Galaxy Full time

**We are Hiring**

**Designation**: E commerce Executive

**Process**: Voice Process

**Language**: English & Hindi

**Qualification**: Graduate

**Experience**: 1 year in BPO

**Shifts**: Day shifts

**Working Days** : 6 days working & 1 day rotational off

**Salary**: 26k CTC

Two way cab wil be provided

**Location**: Marathahalli, Bangalore.

**Roles & Responsibilities**:

- Handle **inbound calls** from customers regarding product inquiries, order status, returns, refunds, payments, and delivery.
- Make **outbound calls** to follow up on customer queries, feedback, or order confirmations.
- Assist customers with **account-related issues**, login problems, and password resets.
- Help customers with **placing new orders**, modifying existing ones, or tracking shipments.
- Explain **product features, availability, pricing**, and promotions.
- Provide support for **cancellations, returns, and refund requests**.

**Job Types**: Full-time, Permanent

Pay: ₹276,000.00 - ₹312,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- How many years of experience you have in BPO?
- Are you an Immediate Joiner?
- What are all the language you know to speak?
- What's your qualification?

Work Location: In person

**Speak with the employer**
+91 7200585293

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