Tele Collection Executive

14 hours ago

Bellandur Bengaluru Karnataka, India SkyRaise.in Full time

**Job Summary**

The Tele Collection Executive is responsible for proactively contacting delinquent customers to collect outstanding payments and negotiate payment arrangements. They must exhibit excellent communication skills, empathy, and a firm yet respectful approach to ensure debt recovery while maintaining customer relationships.

**Key Responsibilities**
- Initiate outbound calls to customers with overdue payments or outstanding debts.
- Use scripted or customized conversation templates to engage with customers professionally.
- Assess customers financial situations and propose feasible payment solutions.
- Negotiate repayment plans, settlements, or alternative arrangements to clear debts.
- Provide information on available payment options and guide customers in choosing the most suitable one.
- Update customer account information, including contact details and payment history.
- Prepare and maintain detailed reports on collections activities.
- Maintain professionalism and patience when dealing with difficult or irate customers.
- Build rapport with customers to encourage cooperation and commitment to payment.
- Meet or exceed monthly and quarterly collection targets.
- Continuously improve collection strategies to optimize results.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Bellandur, Bengaluru, Karnataka (required)

Ability to Relocate:

- Bellandur, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8904014222

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