
Customer Planner
1 week ago
YOUR OPPORTUNITYIn this role as Customer Planner GTR you will provide the regional ASEAN& ANZ team with value-adding customer management, planning, support and analysis to ensure we further build our core brands and achieve our strategic and financial targets.ABOUT YOUAre you highly organised individual with a curious nature? Will you be FEARLESS in your thinking and approach to a wide variety of tasks? Do you want to join a commercially dynamic FAMILY which operates with a FOUNDER’s mentality in everything that they do?- The ASEAN & ANZ Regional team needs to continuously evolve and be at the forefront of Global Travel Retail, pushing boundaries and leading from the front - if you have not just the skillset that we are looking for but also that mentality, then this role could be a great step for you.**Responsibilities**:
- WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BECustomer Management:
- Pro-active communication with regional customers
- Management of S&OP process (forecast, stock) end to end for ASEAN and ANZ customers together with S&OP team
- Coordination with the international key accounts manager for sales execution
- Manage and communicate all information about product & price changes.
- Track, validate and process all invoices.
- Ad hoc customer requests
- Customer Planning:
- Support Regional managing and controlling A&P budget
- Track, validate and process all incoming A&P invoices
- Manage back commission and price off process including accruals on a monthly base.
- Support Regional Manager in monthly, quarterly, and annual data management
- Support Regional Team in preparing budget & LE submissions.
- Promotion Management:
- Plan, coordinate, implement and review promotions.
- Communicate with Agencies, Customer Marketing and customers
- Order POS material and handle POS warehouse and invoices
Skills and Experience
- THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY- Ability to work in cross functional teams.
- Excellent communicator & team player
- Customer focused, strong planning & organization skills
- Ability to prioritize when faced with ad hoc situations.
- Financial understanding
- Good IT skills (MS Office, SAP, SRM)
- Fluent in English
- PERSONAL QUALITIES - SHARE OUR FOUNDER’S PASSION AND ENTREPRENEURIAL FLAIR- Sound professional experience in customer management/back office in Global Travel Retail or Domestic Market
- Experience in the Spirits Industry and/or Beverages is an advantage.
- Experience in the GTR channel is an advantage
Our culture
We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?
- Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
- Family; We treat each other, and our communities, like Family. Always.
- Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.
When you join Bacardi, you become part of our family and gain more than just a job.
- Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list._
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