Automotive Service Advisor

1 day ago


Erode Tamil Nadu, India VR Suzuki Full time

The Service Advisor in the Automobile Section serves as a primary point of contact for customers requiring maintenance, repairs, or other services for their vehicles. This role involves assessing customer needs, scheduling appointments, coordinating service tasks, and ensuring a smooth service experience.

**Responsibilities**:

- Customer interaction
- Appointment Scheduling and Coordination
- Service Process management
- Customer satisfaction
- Technical Knowledge and Training

**Qualifications**:

- High school diploma or equivalent; additional technical or vocational training in automotive service (preferred).
- Previous experience in a customer service or automotive service role.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of automotive systems, components, and maintenance procedures.

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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