Customer Support Executive

2 days ago


Jayanagar th Block, India Advanced gloskin Full time

Roles & Responsibilities

Build and maintain relationships with internal and external customers.

Monitor registration and admission standards followed by the team and submit reports as required

Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.

Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.

Handling quality related documentation and implementation. Maintain criteria related to same & the related database.

Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.

Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.

Updating new tie-ups as part of business relations.

Requirement

Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.

Regular updates to be provided to the team members.

Ensuring that the team is skilled, competent and motivated to perform its duties.

Ensure adequate manpower at all counters

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Jayanagar 5th Block, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)
- Kannada (required)

Work Location: In person



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