Ev Co-ordinator

2 days ago

Pathardi Nashik Maharashtra, India Jitendra Wheels Pvt Ltd Full time

**Job Title: EV Co-ordinator**

**Location**: Nashik, MG Dealership

**Job Summary**:
The EV Co-ordinator will be the key liaison between the dealership, customers, and third-party EV charger installation teams. The primary responsibility is to ensure a smooth and seamless EV charger installation process for all customers, from initial inquiry to final installation and handover.

**Key Responsibilities**:

- **Customer Communication**: Serve as the SPOC for customers regarding EV charger installation. Provide updates, answer queries, and manage expectations throughout the process.
- **Dealer Coordination**: Work closely with the sales and service teams to initiate the installation process as soon as a vehicle is booked.
- **Third-Party Liaison**: Coordinate with the third-party EV charger installation team to schedule site surveys, installations, and follow-ups.
- **Documentation & Process Management**: Ensure all required documentation for installation, permissions, and subsidies is completed accurately and on time.
- **Issue Resolution**: Act as the SPOC for any issues or delays related to the installation process and work to resolve them promptly.
- **Reporting**: Maintain a tracker of all ongoing installations and provide regular updates to the management team.
- **Technical Knowledge**: Stay updated on the latest EV technology, charging standards, and government subsidies to effectively guide customers.

**Qualifications & Skills**:

- Proven experience in a customer-facing or coordination role.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Basic knowledge of electric vehicles and charging infrastructure is preferred.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.

This role requires a proactive and customer-focused individual who can ensure a seamless and positive experience for our EV customers.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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