EV Co-ordinator

5 days ago

Pathardi Nashik Maharashtra, India Jitendra Wheels Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Title: EV Co-ordinator

Location: Nashik, MG Dealership

Job Summary:

The EV Co-ordinator will be the key liaison between the dealership, customers, and third-party EV charger installation teams. The primary responsibility is to ensure a smooth and seamless EV charger installation process for all customers, from initial inquiry to final installation and handover.

Key Responsibilities:

  • Customer Communication: Serve as the SPOC for customers regarding EV charger installation. Provide updates, answer queries, and manage expectations throughout the process.
  • Dealer Coordination: Work closely with the sales and service teams to initiate the installation process as soon as a vehicle is booked.
  • Third-Party Liaison: Coordinate with the third-party EV charger installation team to schedule site surveys, installations, and follow-ups.
  • Documentation & Process Management: Ensure all required documentation for installation, permissions, and subsidies is completed accurately and on time.
  • Issue Resolution: Act as the SPOC for any issues or delays related to the installation process and work to resolve them promptly.
  • Reporting: Maintain a tracker of all ongoing installations and provide regular updates to the management team.
  • Technical Knowledge: Stay updated on the latest EV technology, charging standards, and government subsidies to effectively guide customers.

Qualifications & Skills:

  • Proven experience in a customer-facing or coordination role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Basic knowledge of electric vehicles and charging infrastructure is preferred.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks.

This role requires a proactive and customer-focused individual who can ensure a seamless and positive experience for our EV customers.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹20,000.00 per month

Work Location: In person

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