Client Relationship Officer

2 weeks ago

Bengaluru, India TripFactory Pvt Ltd Full time

We are looking for passionate, efficient and confident CRO who would be part of our core team
- At least 6 months - 3 year experience in handling tour inquiries
- Knowledge in Hills Travel Destinations of Sikkim, Darjeeling and Gangtok.
- Proficient in the basics of tourism industry - Group/FIT, Accommodation/Transport/Flight booking.
- Extremely Good Verbal and Written Communication skills in English, Hindi and Nepali language.
- Aware and self learned in historical importance/ Heritage/culture/geography/tour routes of destinations.
- Good typing speed and knowledge in Microsoft Office Products -Word/Excel, internet.
- Good in calculation, costing/estimation, attention to accuracy.
- Have basic common sense and presence of mind to handle day to day work
- Good persuasive skill and negotiation skills.
- Self driven and self motivated to research on destinations, new tours packages, competitor analysis and market trends.
- Have passion for sales and customer service.

**Responsibilities and Duties**
- Handle Tour En queries of local places.
- Explain Tour Itinerary and FQAs to the client in a persuasive manner. Earn clients' s confidence and trust.
- Coordinate with clients for booking, payment,flight/Hotel, as required.
- Built relationship and confidence with regular clients.
- Contribute in knowledge base and sales/marketing material development.

Age limit
- below 33 yrs

Schedule:

- Day shift

Fluent in English

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹25,000.00 - ₹46,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 8147578071

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