Tele Counselor

2 weeks ago

Sadashiv Peth Pune Maharashtra, India CANO SOLUTIONS PRIVATE LIMITED Full time

**Key Responsibilities**
- Make outbound calls to prospective UPSC/MPSC aspirants and explain our programs.
- Follow up on leads generated through marketing campaigns, webinars, events, etc.
- Counsel students and parents about the right course or path based on their background, goals, and exam stage.
- Maintain a detailed database of all conversations and follow-ups using CRM tools.
- Resolve queries about the syllabus, exam patterns, course content, faculty, and payment.
- Coordinate with the academic and mentorship teams for smooth onboarding of students.
- Achieve weekly and monthly conversion targets (with attractive incentives).

**Requirements**:

- Excellent communication skills in Hindi, Marathi, and English.
- Prior experience in EdTech, Tele Sales, Counselling, or Student Support is a plus.
- Passion for the education sector and empathy towards student concerns.
- Strong persuasion skills and ability to build rapport over the phone.
- Familiarity with UPSC or MPSC exam structure is an added advantage.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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