Tele Counselor

6 days ago

Pune, India TECH MAHINDRA FOUNDATION Full time

**TECH MAHINDRA SMART ACADEMY FOR HEALTHCARE**

**JOB DESCRIPTION**

**Project**

Tech Mahindra SMART Academy for Healthcare

**Location**

Pune

**Position**

Executive Tele-counselor

**Number of openings**

1

**Job Type**

Contractual

**Experience**

3-5 years of work experience in counselling and tele-calling in educational or vocational training institute preferably in healthcare

**Qualification**

Graduation in any stream

**Organization Profile**

Tech Mahindra Foundation is the Corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. The Foundation set up in 2007, as a Section 25 Company (referred to as a Section 8 Company in the Companies Act, 2013), has been working tirelessly in the areas of education, disability and employability with a keen focus on corporate volunteering. It operates across eleven locations in India.The Foundation has been running SMART Academies (since May 2016) with the intent of offering more advanced and longer-term courses in some specialized vocations. The goal of setting up these Academies was twofold — create, build and nurture youth to develop skills in specific industries including healthcare, digital technologies and logistics along with uplifting country’s youth and transforming them into world-class professionals. The Academies offer both diploma and certificate (by the qualified professionals) courses.

**Roles and Responsibilities**:

- Perform counselling & career guidance for interested Students /parents by Tele-calling.
- Handle walk
- in enquiries and help students/parent understand the courses offered.
- Making calls to the cold leads on a regular basis and maintaining proper record for it.
- Maintain and update the leads database.
- Convert prospects into admissions by sharing all the required information about the courses offered and the career prospects associated with each of them.
- Regular updating of the reports as and when required.
- Assist the field team in outdoor mobilization activities.

**Desired Skill Set**
- Good communication and interpersonal skills.
- Counselling and negotiation skills.
- Should be able to communicate in Marathi-regional language
- Self-motivated and positive attitude.
- Knowledge of Healthcare will be an added advantage.

Schedule:

- Day shift

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