Csa - Uk Voice Process

6 days ago

Satellite Ahmedabad Gujarat, India Unipath solutions LLP Full time

**Position for pure Day & Night Shift.**

**The position would be responsible as below**:
**Roles & Responsibilities**:

- Answering calls from specific clients and contractors in accordance with the agreed procedures on which performance will be measured.
- Respond to the needs of customers and provide excellent customer service
- Complete call logs and reports handover jobs if needed.
- Raising maintenance/security/Health & Safety orders via the Bellrock computerized databases following agreed procedure on which performance will be measured
- Chasing jobs already logged onto the system to ensure that the Contractor has attended the clients site within the agreed SLA
- Obtaining authorization as appropriate for works exceeding set guidelines
- Monitoring overdue orders through to completion
- Ensuring set performance targets and KPI’s are met
- Managing and resolve customer complaints
- To ensure compliance to all relevant statutory duties under the Health and Safety at Work Act, details of which are listed within the Company’s Health and Safety Policy
- Any other reasonable duties which may be requested

International Inbound & Outbound call experience.

**Benefits**:

- 5 Days Working
- Mediclaim
- Paid Leaves

**Job Types**: Full-time, Permanent

Pay: ₹420,000.00 - ₹550,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift

Supplemental pay types:

- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9724160089

  • Csa - Uk Process

    6 days ago

    Satellite, Ahmedabad, Gujarat, India Unipath solutions LLP Full time

    Working: 5 Days a week Shift: Day Shift Work timing: 12.30 PM - 9.30 PM | 1.30 PM - 10.30 PM Type of Process: UK Process - Excellent Written and Verbal English - Good computer knowledge and typing speed - At least 1 international client communication experience **The position would be responsible for,** - Supporting clients on Sales & Operations. - Daily...

  • Csa - Ecommerce Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.240000 CTC PER ANNUM - **Experience**: MINIMUM 1 YEAR ON PAPER EXPERIENCE CSA - ECOMMERCE VOICE PROCESS - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - LANGUAGE: - GOOD ENGLISH|HINDI - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6 DAYS WORKING) - SALARY: -...

  • Csa - Banking Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.205000 TO RS.240000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - BANKING VOICE PROCESS - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - LANGUAGE: - ENGLISH AND HINDI - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6 DAYS WORKING) - SALARY: - RS.205000 TO...

  • Csa - Banking Non Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.210000 CTC TO RS.260000 PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - BANKING NON VOICE PROCESS - QUALIFICATIONS: - GRADUATE OR UNDERGRADUATE - SKILL: - BASIC COMPUTING SKILLS / 35WPM TYPING SPEED - LANGUAGE: - VERBAL AND WRITTEN ENGLISH - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6...

  • International Voice Process

    1 week ago

    Ahmedabad, Gujarat, India Gcube Info Full time

    **Job description** **Job Overview** The role of International Voice Process at Gcube Info in Ahmedabad. Full-Time. Salary range commensurate with experience. We are looking for people having good communications skills in English and can interact with UK Clients with confidence. Experience and freshers both can apply. Timing 2:30 PM to 11:30 PM...

  • Csa - Ecommerce Non Voice (Chat)

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.230000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - ECOMMERCE NON VOICE (CHAT) - QUALIFICATIONS: - GRADUATE OR UNDERGRADUATE - SKILL: - BASIC COMPUTING SKILLS / 35WPM TYPING SPEED - LANGUAGE: - VERBAL AND WRITTEN ENGLISH - SHIFT: - US SHIFT (5 DAYS WORKING) - SALARY: - RS.230000...

  • International Voice Process

    2 weeks ago

    Ahmedabad, India Atop Consultants Full time

    **Job description** **Customer Service Executive - Job Duties (International Voice Process US and UK)**: - **Responsible for Taking inbound calls from customers in US and UK** - Learn and practice on existing and new products offered - Thoroughly Learn functions of software and products offered to customers - Co-ordinate with other departments to resolve...

  • Csa - Banking Premium (Chat/voice Blended)

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: UP TO RS.350000 CTC PER ANNUM - **Experience**: MINIMUM 1 YEAR ON PAPER EXPERIENCE CSA - BANKING PREMIUM (CHAT/VOICE BLENDED) - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - COMMUNICATIONS: - EXCELLENT IN VERBAL AND WRITTEN ENGLISH - SHIFT: - ROTATIONAL - SALARY: - UP...

  • Non Voice Process

    2 weeks ago

    Ahmedabad, India Smartlion Pvt Ltd Full time

    **Responsibilities**: - Provide exceptional chat support in English. - Address customer inquiries and resolve issues. - Maintain product knowledge and document interactions. **Requirements**: - Strong written and spoken English. - Good problem-solving and multitasking skills. - Customer-focused and empathetic. - Basic computer skills. **Job Types**:...

  • Bookkeeping- UK/ US accounting

    4 days ago

    Satellite, Ahmedabad, Gujarat, India Nationwide Papers Ltd Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    We are seeking a highly skilled and experienced Senior Accountant with a strong understanding of both UK GAAP/IFRS and US GAAP accounting principles. The ideal candidate will be responsible for managing financial records, preparing accurate financial statements, ensuring compliance with relevant regulations, and providing insightful financial analysis for...