Customer Relationship Executive

15 hours ago

Pune, India Tribe Student Accommodation Full time

**Job Description: Customer Relationship Executive**

**Criteria**:Hotel Management Diploma /Degree/Property Management /Hospitality

Experience

**Minimum Experience** - 3-4 years (Hospitality/Aviation)

**Age bar** - 28-35 Years

**Job Responsibility**
- Act as an overall shift in charge charge/Monitoring & managing entire site operations during the shift.
- Maintain an aggressive hospitality outlook by anticipating student’s or resident’s needs.
- Actively and energetically seek opportunities to resolve any and all students or residents’ concerns in poised and confident manner.
- Cooperate, Coordinate and Communicate with other departments and vendors as required.
- Welcome & greet all visitors, Show around the property in case of any new inquiries, Support

Sales team for tele calling.
- Maintain and surpass appropriate standards of dress, hygiene, nametags, uniforms, appearance.
- Help to ensure that any complaint or problem /or emergencies are handled in an expeditious and satisfactory manner
- Trained to respond to emergency situations and contact the proper authorities for any emergencies as per situation /Timely Incident Reporting to HOD
- Receive calls of the students or residents and register their queries; update the details on tracker and make sure that the queries are being conveyed to respective departmental heads at the earliest to resolve them. Also to make sure the complaints are resolved by giving follow up calls to students or residents
- Vendor's attendance check/approval/bill check /bill process/payment follow up.
- Petty Cash Management as per laid down SOP.
- Manage ERP of respective area/building
- Maintaining feedback or complaints procedures for students or residents to use
- Keeping the students or residents updated on the status of complaints
- Taking/Producing Minutes of fortnightly or monthly Meetings with students floor representatives.
- Get students or residents feedback /Complaint’s and liaise with HOD for any remedial action.
- Perform all work as assigned by the Hospitality Manager as deemed necessary to maintain and operate the property at an optimum level
- Sending daily occupancy and service reports to concerned authorities
- Making & sending MIS of respective property to Hospitality Manager Monthly.
- RFID Band top ups, all meals food tasting at Mamaliga and take appropriate actions in case of any issue in regards to food.
- Hostel Show around for new admission visits /Provide brief to them for Hostel amenities &
Facilities
- Support Sales Calling when free.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Viman Nagar,, Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India Happy Staffers Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Job Title: Customer Relationship ExecutiveLocation: PuneWorking Days: 6 Days (Rotational Shifts; Female employees till 8 PM)Salary: Up to ₹40,000 + IncentivesJob Description:We are hiring a Customer Relationship Executive to handle calls, promote Life, Health, and Motor Insurance, and maintain strong client relationships. The role includes understanding...

  • Customer Relationship Executive

    2 weeks ago

    Pune, India Silver Bhoomi Enterprises Full time

    _**Job description**_ - We have an urgent opening for a Customer Relationship Executive in Pune work from the office. _Immediate Joining. **_Experience_**: Min 6 months of BPO Voice experience mandatory. Qualification Graduate/ Undergraduate, Salary 15.5k in hand **Skills**-Good Communication. Ability to understand customer requirments Location:...

  • Customer Relationship Executive

    3 weeks ago

    Pune, India SageBeans RPO Full time

    Job Title: Customer Relationship Executive Location: Vashi Navi Mumbai (Onsite) Job Type: Permanent Working days: 5 days in a week Week Off: 2 Days in a week rotational Shift Timing: Fix shift 9:30 AM - 7:00 PM IST Requirements: - 1+ Years experience (Sales Mandatory) - General Insurance - Good communication in English - Experience in call center and thought...

  • Customer Relationship Executive

    2 weeks ago

    Baner, Pune, Maharashtra, India B.U. Bhandari Motors Pvt. Ltd Full time

    **Only female employee** **Job Profile: - ** Customer Relationship Executive **Basics**: Any Bachelors **Experience (type of)**: 1-2 years experience as front office executive or Customer relationship executive. **Specialized Knowledge**:Communication skills, Fluency in English, basic telephone etiquettes, team player, ability to work in dynamic...

  • Customer Relationship Management Executive

    6 days ago

    Pune, Maharashtra, India f2f059f6-84df-41eb-8497-248a76ccc54a Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    *Role Des*criptionThis is a full-time, on-site role for a Customer Relationship Management Executive based in Pune.QualificationsStrong analytical and problem-solving skills to evaluate customer feedback and improve service processesProficiency in customer retention and customer experience strategiesExcellent communication and interpersonal skills to foster...

  • Customer Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India crutz leela Full time

    **Customer Relationship Executive **required urgently Immediate Joiner prerefed **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus **Experience**: - total work: 3 years (preferred) - Customer service: 3 years...

  • Customer Relationship Executive

    7 days ago

    Kondhwa, Pune, Maharashtra, India leisha hr and pr Solutions Full time

    **JD - Customer Relationship & Experience (Non-Voice and Voice)** As a Non-Voice CRM Executive, you will be responsible for ensuring customer satisfaction through written communication channels. Your key duties include: **-**Identifying and assessing customers' needs to build sustainable relationships. **-**Providing accurate, valid, and complete...

  • Customer Relationship Executive

    1 week ago

    Wakad, Pune, Maharashtra, India STUDIO DESIGN MATIC Full time

    **Job Title**: Customer Relationship Executive (social media & Branding) **Department**:Marketing / Customer Relations Reports to: Marketing Manager / Store Manager **Job Summary**: We are seeking a customer-focused individual to enhance our brand through in-store engagement and digital branding. The role involves interacting with customers, capturing...

  • Customer & Vendor Relationship Executive

    2 weeks ago

    Bavdhan, Pune, Maharashtra, India Indorents & Thrift Full time

    Job description **Customer & Vendor Relationship Executive** We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients & vendor. As a relationship executive, you should maintain contact with clients & vendors, work to understand their needs, and then advise them on which of our...

  • Customer Relationship Executive

    16 hours ago

    Kothrud, Pune, Maharashtra, India HOMESEVA Full time

    We are looking for a **Customer Relationship Executive** with knowledge or interest in the Agriculture sector, especially Plant Growth Regulators (PGR) and agri-input products. The role focuses on building strong relationships with farmers, dealers, and distributors, understanding their needs, and ensuring they get the right solutions for improved crop...