
Support Analyst-1
3 days ago
Support Analyst-1
- KEY EXPECTED ACHIEVEMENTS Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users. Service Request handling: Standard requests are taken into account, processing is carried out or forwarded to the relevant contributor, status updates are provided to users, and requests are continued until closure. Change Management: Participation in the change management process Problem Management: Participation in the analysis of root causes of incidents Monitoring/Observability: Monitoring systems set up by the build and/or infrastructure teams are utilized, alerts are taken into account, and potential impacts on users are communicated to relevant contributors. Incidents based on monitoring detections are triggered and tackled. Continuous Improvement: Feedback is provided to the development teams regarding potential improvements identified by users or the support engineer. Participation to the continuous improvement of the team. Knowledge Management: Lessons learned from activities are ensured to be documented and shared. Service Level Management: the performance management system is understood and alerts on cases of issues are set.
-
Support Analyst-1
3 days ago
Pune, Maharashtra, India Michelin Full timeSupport Analyst-1
-
Support Analyst-1
7 days ago
Pune, Maharashtra, India Michelin Full timeSupport Analyst-1 - KEY EXPECTED ACHIEVEMENTS - Incident Management Ø Identifies impact and validates priority. Ø Provides technical and functional analysis Ø Provides the solution to users. Ø Identifies and communicates potential workarounds. Ø Informs users on the status of incident processing. Ø Provides the link with level 3. Ø Continues from the...
-
Data Support Analyst-1
1 week ago
Aurangabad, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Junior Data Support Analyst - Strategic Portfolio Planning **Role**: JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing...
-
Patching Analyst-1
5 days ago
Pune, India Ensono Full time**Vulnerability Management Analyst** We are seeking an experienced Vulnerability Management Analyst who has experience with vulnerability management across an enterprise. The role focuses on helping the organization look deeper and see further into the security of the environment to help improve and embed controls across the company. The role will be...
-
Desktop Support
3 days ago
Kharadi, Pune, Maharashtra, India Gemscap Global Analyst Pvt Ltd Full timeJob Location - Kharadi, Pune We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should have extensive knowledge of home...
-
Analyst/sr. Analyst
6 days ago
Pune, Maharashtra, India Crescendo Global Full timeCredit Analyst Senior Credit Analyst - Structured Finance - 1 Years - Pune Location - Pune India Summary- An excellent opportunity for finance professionals with strong analytical credit and legal document review skills to work on global structured finance and public finance transactions This role offers exposure to credit analysis financial...
-
Data Analyst-1 Strategic Pricing
2 weeks ago
Pune, Maharashtra, India Fedex AMEA Full timeThe Lead Analyst provides support across multiple departments that impacts revenue and profitability across the organization. This position plays a key role in the implementation of pricing strategies and policies through the use of various analytical and data intelligence framework. The Lead Analyst acts as a lead within the Pricing organization, developing...
-
Support Analyst
7 days ago
Pune, India Idox Full timeSupport Analyst EIM Support Pune, Maharashtra India(24x7 Shift, Office based) About the role We're expanding our Pune office's successful Customer Support activities and recruiting Support Analysts to join our growing team. This role will play a key part in delivering exceptional customer support for Idox products globally via phone and email in business...
-
Support Analyst
2 weeks ago
Pune, Maharashtra, India Idox Full time ₹ 1,04,000 - ₹ 1,30,878 per yearSupport Analyst EIM Support Pune, Maharashtra India(24x7 Shift, Office based)About the role We're expanding our Pune office's successful Customer Support activities and recruiting Support Analysts to join our growing team. This role will play a key part in delivering exceptional customer support for Idox products globally via phone and email in business...
-
Rating Analyst-1+year-pune
2 weeks ago
Pune, Maharashtra, India Crescendo Global Full timeRating Analyst-1year -Pune Summary - An exciting opportunity to join a leading global ratings and research organization where you will analyze corporates assess creditworthiness and deliver impactful insights for rating decisions This role provides exposure to client management financial analysis and credit risk assessment Location - Pune ...