Desktop Support

21 hours ago

Kharadi Pune Maharashtra, India Gemscap Global Analyst Pvt Ltd Full time

Job Location - Kharadi, Pune

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.

**Desktop Support Engineer Responsibilities**:

- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.

**Desktop Support Engineer Requirements**:

- Bachelor’s degree in computer science or information technology.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Working technical knowledge of current network hardware, protocols, and Internet standards.
- Able to effectively prioritize tasks in a high-pressure environment.
- Ability to present ideas in user-friendly language.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills, problem solving skills & good analytical skills.
- Good written and verbal communication skills.

Pay: Up to ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Ability to Commute:

- Kharadi, Pune, Maharashtra (required)

Ability to Relocate:

- Kharadi, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8080883067

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