Ticketing Executive

5 days ago


Fatimanagar Pune Maharashtra, India Okie placement services private limited Full time

ticketing executive is responsible for issuing tickets, managing reservations, and providing customer support. They may also work with travel agents, airlines, and overseas offices to answer questions and resolve issues. Responsibilities Issuing tickets: Issue tickets for retail, B2B, and B2C customers Managing reservations: Confirm waitlisted seats and manage reservations Providing information: Provide information about prices, availability, and event details Handling customer queries: Answer questions from customers and resolve ticketing issues Maintaining records: Keep accurate records of transactions and customer interactions Invoicing: Invoice tickets and ensure payment has been collected Liaising with airlines: Work with airlines to confirm bookings and resolve issues Providing travel information: Provide information on visa requirements and insurance Handling travel operations: Handle travel operations such as quotations, reservations, and invoicing Skills Good knowledge of GDS tools like Amadeus, Sabre, and Worldspan Excellent customer service skills Good English written and verbal communication skills Excellent interpersonal skills

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person


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