Operations Expert

**Job Title
- Operations Expert, AVP**

**Location
- Bangalore, Velankani Tech Park**

**Role Description**

Deutsche Bank is committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you’ll discover, our culture supports diverse perspectives, driven by a shared sense of purpose.

Margin Operations responsible for minimizing Deutsche Bank’s counterparty credit risk on its collateralized derivatives portfolio. We aggregate the Bank’s exposure across trading activity globally, administer the margin terms dictated in bilateral ISDA and CSA (Credit Support Annex) Agreements and facilitate exchange of permissible collateral (cash or securities) with our clients or central clearing counterparties. The team also manages Margin Disputes, regulatory Portfolio Reconciliation and Data Control flowing into the margining systems for APAC, EMEA and US regions.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Be a central point of contact for external clients on valuations and responding / resolving their queries / disputes in a timely and professional manner and having to build strong working relationships with various front and back offices departments globally
- Coordinate with such areas as Trading, Sales, Product control and Middle Office to resolve escalated customer inquiries and disputes
- Close interaction with regional and global teams to ensure consistency in procedures and policy and to stay aware of organizational objectives
- Keep Management informed of the exceptional occurrences, to enable appropriate action
- Manage risks relating to specific processes and identify any deviations from established policies and guidelines
- Re-engineering the current process to meet the changing needs of the business. Leading/contributing to various projects which are kicked off in the department to increase efficiency in the process.
- Manage operational risk by checking strength of existing controls and recommend/implement new or improved controls
- Expected to monitor KPIs and KRIs of the process.
- Lead and contribute to Global initiatives that could be strategic and tactical in nature.

**Your skills and experience**
- Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance.
- Exceptional communication skills - verbal, written and presentation.
- Independent problem solver who demonstrates accountability as well as execution capability.
- Ability to independently coordinate and manage work requirements across multiple business areas and functions.
- Ability to work in a fast-paced, highly regulated environment.
- Ability to connect with people as well as desire to learn process flows.
- Dedication to servicing a demanding internal and external client base.
- Ability to mentor and coach the new joiners.

**Professional skills**:

- Degree educated in Finance, Commerce or related field, or have a minimum of 6 years of work experience in a Banking/Finance environment.
- Experience working in a global, cross matrix reporting organization
- Should have detailed understating of Derivatives, Trade Life Cycle, UnCleared Margin Rules, reconciliations and settlements processes
- Microsoft Excel skills to a good standard.
- Knowledge of TriResolve, Acadiasoft is must
- Knowledge of Tableau, Alteryx and other self-service analytical and data interpretation tools will be an advantage.

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.